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Applied Systems today announced that three NFP UK brokers, NFP Commercial Solutions (formerly Linkfield Corporate Solutions), ER Shaw and KGJ Insurance Services Group, all went live onto the Applied Epic broker management system. US-owned NFP, a leading property and casualty broker, benefits consultant, wealth manager and retirement advisor, which entered the UK market in 2016, intends to partner its remaining three UK broker operations with Applied Systems later this year.
NFP will benefit from having all its North American and UK operations on Applied Epic, as well as a single view of its business, customers, and standardised workflows worldwide.
The move enables NFP to continue driving increased productivity and profitability, whilst also supporting the onboarding of future acquisitions. It also helps align NFP’s European operations with its wider business in the US and Canada, which already uses Epic and has more than 2,600 users.
Applied Epic now serves as the foundation of NFP’s digital broking operations strategy worldwide.
JP Allcock, managing director, NFP Europe, commented:
“This transition onto the same modern, cloud-based platform will provide consistency and scale, plus ensure we continue to deliver the high-quality customer service our clients expect and a seamless digital experience across multiple channels. The system’s enhanced data functionality and API-friendliness support the development of valuable customer insight, helping us cement our strong relationships with carriers.”
Dave Chapman, chief revenue officer at Applied Systems Europe, added:
“This milestone is significant for our global partnership with NFP and the momentum of our business in the European market. NFP has been a long-standing partner of Applied in the US, so it’s exciting to have the global broker now on the same system, opening up a host of future potential for both customer and carrier insights and growth.”
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