Some news from the USA, as Five Sigma launches Clive, an AI powered Adjuster;
In a groundbreaking move, Five Sigma, an AI-Native claims management software company, unveiled “Clive” ™, the insurance industry’s first AI-powered Insurance Adjustment Agent, designed to transform the claims processing landscape. Clive’s revolutionary capabilities leverage the power of artificial intelligence and automation to redefine how claims are handled by insurers, MGAs, and TPAs, setting new benchmarks in efficiency, accuracy, and cost reduction.
AI is Poised to Transform the Insurance Industry
According to many analyst reports, the future of insurance and claims management is poised for a significant transformation, driven by the integration of AI and automation technologies.
- According to a report by Accenture, “AI and automation are expected to enhance operational efficiency and customer satisfaction in the insurance industry. Automation can reduce manual labor and errors, leading to operational cost savings of up to 30%.”
- Gartner predicts that by 2025, AI and automation will streamline claims processing, reducing cycle times by 50% and improving customer satisfaction scores by 25%.
- Forrester Research indicates that Insurers are increasingly turning to AI and automation to provide personalized services and enhance the customer experience throughout the claims journey.
- A Deloitte report states that the adoption of AI technologies will enable insurers to leverage predictive analytics for improved risk assessment and fraud detection, resulting in cost savings and better compliance.
Overall, AI and automation are set to redefine the insurance and claims landscape, marking a new era of innovation and efficiency in the industry.
Five Sigma Customers have been Reaping the Benefits of AI and Automation for Years.
Founded in 2017 as an AI-native software company, Five Sigma has been at the forefront of integrating artificial intelligence and automation into its claims management platform for years. Harnessing the power of AI and automation from its inception, Five Sigma has enhanced efficiency, accuracy, and customer satisfaction for its dozens of customers, carriers, MGAs, TPAs, and self-insured companies.
Now, with the introduction of Clive, Five Sigma is making AI-powered claim handling a reality, not only for its own Claims Management platform, but also on top of any Claims Management System (CMS), allowing claims teams to benefit from AI and automation without replacing their existing claims system.
Clive represents the culmination of years of innovation and expertise, embodying the company’s commitment to pushing the boundaries of excellence in claims management. Through Clive, Five Sigma brings the future of insurance to the present.

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