Do you need to quote and bind quicker? Sure you do. Here’s some news on how PPL are going express on the process;
PPL has recently announced the launch of its new Express Contract functionality. The new fast-track process makes it quicker and easier for brokers to bind risks. In pre-launch testing, the time taken to create a single contract placement was significantly shortened. User feedback also reported that the improved, simplified user interface will greatly reduce the need for training new users, or those who utilise the platform more periodically.
Highlights of the new Express Contracts functionality are:
- Fast track single contract firm orders with up to 6 sections
- Improved user experience helping brokers identify which path to take across key process steps, e.g. adding markets/facilities, assigning roles and sending submission packs
- A new navigation structure with consistent signage and calls to action, helping brokers to:
- Identify which process steps to take
- See where they are in the process and what is needed next
- Save and return to work easily
The Express Contract functionality was prioritised by PPL’s Market Governance Committees, developed in collaboration with broker users and informed through structured end user research.
Colin O’Malley, COO of PPL said: “The launch of Express Contracts marks a significant step in our efforts to deliver an intuitive user experience. This latest development brings new navigation tools, clearer screen layouts and a streamlined process, making it quicker and easier for brokers to place risk.”
“We have put in place a broad range of pre-launch and post-launch demonstrations as well as training support for our 10k broker platform users; I have been delighted with the positive response we have received to date. I’d like to thank those brokers involved in the designs of this new functionality and we look forward to releasing further enhancements to support the market in advance of 1/1 renewals.”
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