The latest update from Gallagher Bassett for you;
Ahead of another busy year, Gallagher Bassett’s key leaders from its Europe, Middle East and Asia (EME&A) operations met to talk about their top priorities for 2026, where they see potential opportunities for growth, and which industry trends they anticipate willshape the next 12 months in insurance.
Manan Sagar, CEO of Gallagher Bassett Europe, Middle East and Asia 2025 was an unprecedented year of growth and transformation for Gallagher Bassett: expanding into marine and financial lines, enhancing our compliance strategy and upliftingcapabilities across the board.
Looking ahead, AI-powered tech promises efficiency but also brings risk, especially in the UK where strong Consumer Duty regulations dictate transparency and vigilant quality assurance. Gallagher Bassett is a thought leader in AI adoption for claims handling and will continue to invest in our cutting-edge decision support, automation and workflow tools over the next 12-months.
“We make every decision with our clients’ needs front of mind, ensuring we fulfil our core commitment to delivering superior outcomes. 2026 is going to be an exciting year for Gallagher Bassett as we continue to integrate our acquired businesses, broaden our capabilities and expand into new geographies.”
says John Fearn, Chief Operating Officer
This year will be a period for broadening scope, investing in our people and further developing our service offering. I’m particularly excited to see what 2026 holds for Gallagher Bassett’s Legal Solutions division. In late 2025, our Strata Solicitors and Caytons Law teams were named in the Legal500 list for the first time. This recognition highlights the efforts we’ve made to enhance and expand our suite of legal services. Gallagher Bassett has built a world class team of litigators with expertise covering a wide range of specialised legal matters. A priority for 2026 is to
showcase what we can do for clients in this area.
Demand for tailored legal solutions from specialists continues to grow as insurers seek to implement strategy consistently throughout claims portfolios and minimise litigation costs.
Gallagher Bassett’s specialised law firms provide an extensive range of solutions across multiple industries and sectors. Looking ahead, we plan to add even more specialised expertise to the business in 2026, with the goal of establishing ourselves as the UK’s leading full-service insurance legal team.
For Operations overall, I look forward to implementing a modern claims platform and delivering greater efficiencies. Our clients can expect to experience positive outcomes as a result of our forward-thinking system strategy soon.
Comments from Anthony Smith, CEO of W K Webster & Co Ltd. – A Gallagher Bassett Company;
“In 2026, W K Webster (WKW) will continue our journey of growth – adjusting and normalising our operations within the Gallagher Bassett family of companies. This means integrating our business at every level, identifying opportunities for knowledge sharing, and utilising GB’s global reach and relationships to grow our portfolio.
Our increased capabilities from the past 12 months of investment combined with favourable market conditions present new prospects for WKW in 2026. A major priority for us this year will be building our US Inland Marine book. Amid ongoing economic uncertainty related to tariffs and geopolitical developments, insurers and corporates facing supply chain risks are seeking the assurance that only specialised expertise can provide.
WKW has a dedicated team of fully licensed US based claims professionals with decades of experience in property transport and storage, covering every major business line and industry. In 2026, we’re poised to expand our Inland Marine claims management solutions – offering the most efficient and personalised service on the market.”
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