Welcome to February, here are the latest senior level appointments for you;
GRI
The Global Reporting Initiative (GRI) has appointed Susanne Stormer as the Chair of the Global Sustainability Standards Board (GSSB), the governance body responsible for setting the GRI Standards. Susanne is Leader in Residence at Copenhagen Business School, and brings a diverse professional background and extensive reporting experience. She was most recently a Partner at PwC Denmark, providing sustainability advisory and assurance services, prior to which she was Vice President of Corporate Sustainability at Novo Nordisk for 13 years.
Susanne has served on the EFRAG Project Task Force that developed the European Sustainability Reporting Standards (ESRS), as a SASB Standards Board Member, and as a founding member of the International Integrated Reporting Council (IIRC). She will officially assume her three-year term with the GSSB on 1 April 2026.
LIBERTY
Liberty Specialty Markets (Liberty), part of Liberty Mutual Insurance Group, is pleased to announce the appointment of Edrick Tang as senior underwriter, Asia Pacific, effective immediately. Based in Singapore, Tang will report to Dipam Pandit, head of broker distribution, Asia, and head of war and terrorism, Asia Pacific.
The product offering is designed to support a broad client base, from SMEs to high-net-worth. It provides cover across fine art, general specie, cash in transit and jewellers block, enabling placements for a wide range of risks within these subclasses. Liberty also maintains a specialist commercial appetite for larger risks and reinsurance treaties with cedants, with the capability to structure comprehensive and tailored product offerings.
ZING365
Zing365, the specialist insurance CPD and training provider, has announced the appointment of John Nutter as Training & Development Director, reinforcing its commitment to supporting the evolving capability, leadership and professional standards of the insurance sector.
John joins Zing365 following a 30-year career at Aviva, where he held senior leadership roles spanning learning, professional development and organisational capability. His appointment comes at a pivotal time for insurance businesses and brokers, as the sector responds to increased commercial pressure, heightened competition, talent challenges and rising expectations around professional competence.
AI12 LTD
AI12 Limited (“AI12 Ltd.”), a specialist insurance and reinsurance broker headquartered in the Dubai International Financial Centre (DIFC), has appointed Edward Sheppard as Chief Broking Officer.
The appointment follows AI12’s DIFC and DFSA authorization and marks a significant step in the firm’s strategy to expand its specialty business, broaden its portfolio and reinforce its global capabilities.
Working closely with Founder and CEO Anvar Mullabekov and Chief Operating Officer Richard Prenter, Edward will lead the development of AI12’s Specialty, with a focus on Construction, Power & Infrastructure (CP&I) and wider P&C reinsurance.
WESTFIELD SPECIALTY
Independent specialty MGA HIVE Underwriters announces its expansion into specialty Marine insurance, with the appointment of Nick Lewis as Marine Chief Underwriting Officer (CUO), effective July 2026 on completion of his contractual obligation with his current employer.
Lewis will join HIVE from Everest Insurance, where he most recently served as Head of Marine, International. He brings a strong track record of building and leading high-performing marine portfolios, deep technical expertise, and long-standing broker and carrier relationships across the global market.
NHBC
NHBC, the UK’s leading new home warranty and insurance provider, is pleased to announce the appointment of Sarah Maillet as Chief Financial Officer.
Sarah brings with her more than 20 years’ experience as an executive leader in the global finance services sector. She trained with KPMG and qualified as Chartered Association of Certified Accountants (ACCA). She has held senior roles in both Europe and North America at companies such as AIG, Zurich Insurance Group and Aviva PLC including most notably as the Chief Financial Officer for Aviva Insurance Limited, their UK and Ireland general insurance business. Sarah will join NHBC on 1 April 2026.
Commenting on the appointment, NHBC CEO Paul Turner said: “We are delighted to welcome Sarah Maillet as NHBC’s new Chief Financial Officer. Her wealth of experience in the finance and insurance sectors and strong strategic focus mean she is ideally positioned to support NHBC in its mission to champion new home quality and protect homeowners.”
MODER
Moder, a recognized leader in modern operational business solutions, has announced the appointment of Bonnie Chong as Executive Vice President of Innovation & Shared Services. In this newly created role, Chong will lead Moder’s strategy to scale AI-enabled, human-in-the-loop operational services as the company expands beyond its financial services foundation into insurance and other industries.
With over 7,100 employees, Moder currently serves more than 65 clients worldwide and is recognized widely for its deep expertise in financial services and insurance. As the company enters its next phase of growth, it is extending its proven capabilities in adjacent sectors where core processes, including underwriting, risk assessment, regulatory compliance, document processing, and customer engagement, closely mirror the demands of financial services.
QBE
QBE Re, the reinsurance division of global insurance group QBE, has appointed Lian Phua as Head of Credit Reinsurance.
Lian brings 20 years of insurance experience to the role, specialising in political risk and credit for most of her career to date. She joins from AXA XL, where she led the Americas business for political risk, credit and bond. In the newly created role, Lian will set the strategic direction for QBE Re’s Credit portfolio and de-velop the underwriting strategy for political risk, trade credit, surety, mortgage and other credit treaty lines globally.
She will be based in New York and report to Salvatore Sama, Executive Director for QBE Re in North America and work closely with Shane Lawlor, Executive Director and Head of Specialty.
TMK
Tokio Marine Kiln (TMK), a leading specialist insurer, announces it has appointed Ben Sitki as an Underwriter within its Cyber Reinsurance Solutions team. He takes up his new role with immediate effect and will report to Cesar Silvestre, Head of Cyber Reinsurance Solutions.
Sitki brings nearly two decades of (re)insurance experience to his new role, with particular expertise in developing cyber solutions for businesses in the Middle East and Africa. He joins from Guy Carpenter where he served, most recently, as Senior Vice President, and has previously held roles at Willis Re and Canopius.
The appointment follows the launch of TMK’s cyber reinsurance offering in November, with Cesar Silvestre joining to lead the department, and builds on the introduction of its flagship cyber insurance product TMK Cyber Ctrl and its market-first product Enterprise Ctrl.
GALLAGHER
Gallagher has announced it has appointed Ross Mackay as Head of its Glasgow office, subject to regulatory approval.
Ross joins Gallagher from Aon, where he has held several leadership positions over a 30-year period including Regional Operations Director, Client Management Director and most recently Head of Office for its Glasgow operations. Prior to moving into broking, Ross was an underwriter at Sun Alliance, now part of Intact.
In his new role, Ross will oversee the 50 colleague team of risk professionals based on Blythswood Street in Glasgow and will be responsible for supporting Gallagher’s existing client base and expanding its presence through new business opportunities. Ross will report to Mark Kerry, Regional Managing Director, Scotland and Northern Ireland.
MARSH
Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, has announced the appointment of Lisa Quest as UK CEO, in addition to her current role as Head of UK and Ireland Oliver Wyman, effective 6 April, 2026. Ms. Quest will be based in London and report to Flavio Piccolomini, CEO, International, Marsh. Ms. Quest succeeds Chris Lay, who is retiring from the business.
In this additional role, Ms. Quest will work with the UK’s business CEOs to shape Marsh UK’s commercial strategy. She will focus on strengthening and expanding client relationships across Marsh’s four businesses as well as developing innovative, data-driven client solutions that support organisations operating in the UK’s diverse economy.
Ms. Quest joined Oliver Wyman in 2006. Following time as a private equity investor, she returned in 2013, going on to be appointed as Co-Head of the Government and Public Institutions Practice, Europe. In 2023, she was appointed to the additional role of Head of UK and Ireland. Her work draws on her global experience, where she has extensive expertise in areas such as data and analytics, workforce of the future, and organisational design.
In addition, she sits on the Canada-UK Chamber of Commerce Board, is a guest lecturer at the London School of Economics’ Centre for Risk and Regulation, and is a Member of the Leadership Council at National Numeracy. Through these roles, Ms. Quest works extensively with HM Government on critical national priorities, including pay equity, defence financing, flood risk and resilience, and has supported the creation of new government bodies, including the National Wealth Fund.
SKULD
Skuld announces today that Charlotte Valentin has been appointed senior vice president, head of Skuld Piraeus, from 1 March 2026. Owing to health reasons, Leandros Kotsakis will remain away from the office for an extended period. Valentin was appointed interim head of office in October 2025, and her position is now made permanent.
Valentin came from the role as vice president, head of claims and FDD in Piraeus. She has been with Skuld since 1999, working at the New York and Piraeus offices, and has held leadership roles for several years.
Kjell-?ke Augustsson will, as previously announced, retire as of 28 February 2026. To ensure complete alignment in underwriting activities, Valentin will be supported by Thea Thorstensen, senior vice president of business development, for Skuld’s underwriting in the Greek market after Augustsson’s retirement.
INSURANCE AGAINST DEMENTIA
The multi award-winning Insurance United Against Dementia (IUAD) campaign has announced that Tracy-Lee Kus, CEO of Aon’s Global Broking Centre has recently joined the board of industry leaders.
Last year, thanks to the many thousands of colleagues across the industry who have supported IUAD since its launch in 2017, the campaign reached its initial £10 million fundraising target. Now, thanks to the ongoing passion and determination displayed by the insurance industry, IUAD has set new sights on reaching £20 million by 2030 to continue to improve lives today whilst inspiring hope for the future and to help accelerate progress towards a world where dementia no longer devastates lives.
Tracy-Lee brings over 30 years of experience in both underwriting and broking, alongside being an avid leader of diversity and inclusion in the industry. Tracy-Lee is passionate about mentoring women at varying career stages and, in 2024, was recognised by Insurance Business Asia as one of their Elite Women.
WOODGATE AND CLARK
Woodgate & Clark, the loss adjusting and claims management business has appointed Jack Steel as Director of Major Loss Operations, underlining the firm’s continued investment in leadership, expertise and service excellence in the management of major and complex claims.
Jack joins Woodgate & Clark from the Property & Major Loss Division of Charles Taylor Adjusting, where he was a Director responsible for a national team of Chartered Loss Adjusters, Surveyors and Accountants.
In addition to a proven track record handling major and complex property losses and corporate accounts, Jack brings a strong growth and client relationship focus to the business and his appointment wholly compliments Woodgate & Clarks own ambitious development plans. Jack’s experience extends beyond the UK and includes the handling of pan-European Property accounts and the adjustment of multi-million-pound War and Terrorism claims and other Specialist Lines losses.
MNK GROUP
Woodgate & Clark, the loss adjusting and claims management business has appointed Jack Steel as Director of Major Loss Operations, underlining the firm’s continued investment in leadership, expertise and service excellence in the management of major and complex claims.
Jack joins Woodgate & Clark from the Property & Major Loss Division of Charles Taylor Adjusting, where he was a Director responsible for a national team of Chartered Loss Adjusters, Surveyors and Accountants.
In addition to a proven track record handling major and complex property losses and corporate accounts, Jack brings a strong growth and client relationship focus to the business and his appointment wholly compliments Woodgate & Clarks own ambitious development plans. Jack’s experience extends beyond the UK and includes the handling of pan-European Property accounts and the adjustment of multi-million-pound War and Terrorism claims and other Specialist Lines losses.
QUESTGATES
Following a period of sustained and significant growth, QuestGates has announced a realignment of the senior leadership team to reflect the continued development and diversity of the services offered, and to ensure that it remains focused on providing innovative and service driven claims and associated solutions.
Current Chief Executive Officer Chris Hall will take up the position of Group Executive Chairman and Greg Laker (ABOVE) is promoted to Chief Executive Officer. As part of the new structure, Colin Ganson is promoted to Chief Operating Officer and Glen Donaldson to Chief Commercial Officer. The executive leadership team is completed by Chief Financial Officer, Peter Mitchell. Ross Macpherson and Alistair Steward continue to be members of the senior management team, overseeing London Market & Real Estate, and Marketing, Brand & Broker Development respectively.
The Group is now structured into four key business areas: Loss Adjusting, Claims Management, Building Consultancy, and Legal Services. Nicola Sutton, Specialist Services Director and David Homer, Complex Major Loss Director will lead the Loss Adjusting Business Unit, whilst Stuart Lansdown heads up Claims Management. Chris Carlton leads our Building Consultancy division, Jason Spencer remains as Managing Director of QGLaw, and Lucy Collett is promoted to the role of Client Relationships Director.
LIBERTY SPECIALTY
Liberty Specialty Markets (Liberty), part of Liberty Mutual Insurance Group, is pleased to announce the appointment of Ed Louth as head of aviation, effective immediately. Based in London, Louth reports to Meghan Walker, divisional director, marine & aviation.
Louth succeeds Miles Taffs, who became interim head of aviation in September 2025 after joining Liberty as senior underwriting specialist, aviation, in March. Returning to his former title, Taffs will remain with Liberty to ensure a smooth transition and support the aviation team, while continuing to underwrite and manage key account and market relationships, until he is due to retire on 1st October.
Louth’s appointment underlines Liberty’s commitment to leadership excellence and continuous improvement. As head of aviation, he will have overall responsibility for underwriting strategy and performance.
KONSILEO
Independent chartered commercial insurance broker Konsileo has appointed Howard Lickens as Chair. Howard is a highly respected insurance industry leader with more than forty years’ experience and an exceptional track record of building and scaling high growth insurance brokerages.
He founded Clear Insurance Management in 2001 where he was Chief Executive and latterly Executive Chair. Clear doubled in size every 3 years under Howard’s leadership. Howard stepped down as Executive Chairman in December at which point Clear had grown to over 1,100 employees and £1bn of GWP.
Throughout his career, Howard has worked closely with management teams and investors to drive sustained growth, operational excellence and successful strategic outcomes.
ACE
The Association for Consultancy and Engineering (ACE) has announced the appointment of Milda Manomaityte as its new Chief Executive Officer, effective 2 March 2026.
Milda will succeed Kate Jennings, who will step down from the role on 5 March 2026, following two years as Chief Executive Officer. Kate has led ACE through a period of positive change, strengthening the organisation’s internal team and significantly enhancing its political engagement and profile. During her tenure, she also oversaw the development of ACE’s three-year strategy, providing a clear and ambitious direction for the organisation’s future.
Kate Jennings said: “It has been a pleasure to lead ACE Group through such an important period. Our members are key strategic partners for Government and infrastructure clients. Their advice and insight are essential to delivering the Infrastructure and Industrial Strategies. ACE Group has grown in strength with a new leadership team who will continue to work with Milda on delivering for members and championing infrastructure. I wish Milda every success in this important role.”
PEN UNDERWRITING
Pen Underwriting, the multi-class multi-territory managing general agent (MGA), has further expanded its footprint of regionally based professional indemnity (PI) underwriters with a double hire in its Birmingham office.
Raman Nahal has been appointed Senior PI Underwriter in the Birmingham branch, bringing more than 15 years’ financial services experience, the last decade of which has seen her specialise in insurance, underwriting PI and specialty commercial risks. She joins from Hiscox where she has been Development Underwriter in its Midlands team since 2018.
Joining Raman in Birmingham is Jazz Parkash who has been appointed PI Underwriter. With a background in insurance broking, Jazz brings more than 20 years’ insurance industry experience, having specialised in PI risks at Lockton, Giles Insurance Brokers and Wesleyan. She joins from Tokio Marine HCC, where she has been Development Underwriter in its Birmingham branch since 2023.
Both join the business today – Monday 2 February – as part of Pen’s multi-disciplinary team of specialist underwriters based in Birmingham, serving regional brokers and their clients across the Midlands with their diverse insurance needs.
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