The latest update from ACORD for you;
ACORD, the global standards-setting body for the insurance industry, today announced the appointment of two new members to its Board of Directors: Joe Brace (Operations Director, Lloyd’s Market Association) and Jennifer Kyung (SVP, Business Performance Office, Nationwide).
Joe Brace was appointed Operations Director of the Lloyd’s Market Association (LMA) in April 2025. Through engagement with the operations and technology C-suite at Lloyd’s managing agents, the Lloyd’s Corporation, and other London Market trade associations, he is responsible for representing LMA members’ interests in—and the LMA contribution to— market modernization and digitization initiatives, supporting and influencing the design, adoption, and evolution of shared central services supplied to LMA members.
Jennifer Kyung is the head of the P&C Business Performance Office at Nationwide, leading shared operations and services, sales business solutions, integrated planning, risk management, technical excellence, performance standards, and data. Prior to joining Nationwide in 2025, she held a number of leadership positions in property & casualty insurance, including Chief Underwriting Officer at USAA; Underwriting Quality, Product Management, and Operations at Zurich North America; and Underwriting and Transformation Consulting for the global practices of both EY and Accenture.
“This is an exciting time of new leadership at ACORD,” said EVP & Chief Operating Officer Tanya Krochta. “We are fortunate to have voices on the Board from across the global ACORD community, supporting our incoming CEO John Kellington and our colleagues as we shape a digital future for our industry together.”
The new Directors join an existing Board representing ACORD member organizations from across the insurance industry:
- Robert Kelly AM, Steadfast Group (ACORD Board Chair)
- Kevin Tobin, Outside Director (ACORD Board Vice-Chair)
- Colleen Batman, The Hartford
- Clyde Bernstein, Aon
- James Bobbitt, London Insurance Market Operations & Strategic Sourcing (LIMOSS)
- Richard Brame, WTW
- Christopher Jones, International Underwriting Association (IUA)
- Michael Jones, Chubb
- Michael Keating, Managing General Agents’ Association (MGAA)
- Andrew Kramer, M Financial Group
- Pascal Lehmann, Swiss Re
- Sandi Perillo-Simmons, AIG
- Sean Ramalho, Travelers
- Dr. Christian Schaffer, Munich Re
- Charles Symington, Independent Insurance Agents & Brokers of America (The Big “I”’)
- Kathleen Ziegler, AXA XL
For more information on the ACORD Board of Directors, please visit www.acord.org/Board.
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