Opinion

Telematics and UBI in the UK: the Technology Works – But Who Does it Serve?

This piece is by Andrew Brown-Allan, Chief Growth Officer at IMS Tech. The UK has long been regarded as one of the most advanced telematics markets globally. Usage-based insurance is well established, particularly in younger […]

Opinion

AI: Separating Signal from Noise in Insurance Operations

This article is by Vikram Talwar, EVP, General Manager, Insurance, Moder Artificial intelligence dominates today’s insurance conversations. Conferences, analyst reports, and vendor announcements routinely frame AI as the technology that will transform underwriting, claims, customer […]

Opinion

Listening Differently to Client Feedback Can Supercharge Your Business

This piece is by Paul Roberts, CEO of UK-based MyCustomerLens, Any football supporter knows the value of the coach in organising strategy and using players in positions where their individual strengths contribute to the best overall […]

Opinion

Home & Property: Subsidence is A Growing Problem

Some thoughts from Mainmark on subsidence for you; Summer 2025 was reportedly the UK’s hottest on record, meaning that property payouts from insurers grew dramatically in the following months. According to the Association of British […]

Opinion

When AI Agents Start Making Purchases, How Should the Payments Industry Respond?

This piece is by Donald Kossmann, Chief Technology Officer at Chargebacks911 (https://www.linkedin.com/in/donald-kossmann-8915b1/) Artificial intelligence is rapidly moving beyond assisting decisions and into executing them. Across commerce, finance, and procurement systems, a new generation of autonomous […]

Opinion

Time for a Spring Clean? Don’t Overlook Business Interruption Cover

This article is by Kevin Minnear, Head of Underwriting, Bspoke Lifestyle Spring is traditionally the time of year when many businesses review operations, tidy up processes and prepare for the busy months ahead. For operators […]

Opinion

Cloud Sovereignty: Location, Access, and Jurisdiction

Cloud residency has moved from a technical preference to a board-level control question, as organisations are being asked to evidence who can access data, under which jurisdictions, and what happens when something goes wrong across […]