UK insurance industry thought leaders, influencers and C suite level authored articles, white papers and new product information.
This article is by Pete Gillett, founder, Marketpoint Recall Product recalls are becoming bigger, faster and more visible across almost every sector. Government data shows more than 250 vehicle recalls were issued in the UK […]
This article is by Robert Kraal, Co-Founder at Silverflow For an industry whose entire value proposition begins with a premium and ends with a claim payment, insurance has spent a remarkable amount of time treating payments […]
This piece is by Curt Hess, US Executive President, Vitesse The insurance industry has invested heavily in claims. Faster first notice of loss (FNOL), smarter triage, better customer communication, AI-assisted decisioning. All of it matters, […]
Almost every insurer now has an AI strategy. Many have multiple pilots underway across claims handling, fraud detection, underwriting support, customer service, and reports automation. Boards are asking where AI can reduce costs. Regulators are […]
This article is by Tim Hardcastle, CEO at Instanda; Growing insurers know they need to keep evolving to meet customers where they are. Customer expectations are changing, AI is moving quickly, brokers want better tools […]
This piece is by Dan Bratshpis, CEO and co-founder of INSHUR The insurance industry has spent the last decade congratulating itself for discovering the gig economy. The self-congratulation is premature. When platforms like Uber, DoorDash, […]
Insurance Edge caught up with Martyn Mathews, MD at SSP UK & Ireland, to find out more about SSP’s expansion plans, servicing over 500 UK brokers and more. IE; Let’s start with keeping 500 plus […]
This article is by Peer Jelendorf, CEO of Smart Money People The claims experience has typically been considered the defining moment in a customer relationship. It is where promises are tested, emotions are heightened and processes […]
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