Opinion

Why it’s Time to Digitally Transform the Insurance Contact Centre

In this article, Isaac Richardson, sector specialist, Insurance at IPI, takes a look at how the modern contact centre can help insurance brands deliver a better customer experience. Customer service in the insurance sector must […]

Insurance Brokers

Lycetts Posts Record Breaking Financials

The word from Lycetts who have posted some impressive results; Leading insurance broker Lycetts has posted a year of record-breaking financial results, driven by strong sales growth and key business acquisitions. The business has announced a […]

Insurance Brokers

Consilium Launches New Cargo Offering

The latest from Consilium FYI; Consilium, the global speciality (re)insurance broking business of the Aventum Group, today announced the launch of its new Cargo Stock Throughput offering, with the appointment of Jack Cooper as Senior […]

Insurance Brokers

Lockton Looks Back on 10 Years of Success in Scotland

Lockton are celebrating a decade of success in Scotland, with strong growth recorded. Here’s the word; Lockton Corporate Scotland proudly celebrates its 10-year anniversary following the opening of their offices in Aberdeen and Glasgow. The […]

Insurance Brokers

Feedback: Joint Excess Loss Committee Looks at Cyber

Some feedback from the LMA and IUA; The LMA’s and IUA’s Joint Excess Loss Committee hosted a packed session in the Lloyd’s Old Library for underwriters and brokers, to talk through the genesis and development […]