UK Insurance Trends

Consumers Using Social Media Instead of Call Centres

New data out today reveals that 1.4million UK consumers spend two working days over their lifetime on hold to their life insurance providers – with over a third (36%) saying they have had to give up getting through on […]

InsureTech

e-bot7 Is Your Friend

e-bot7, one of the leading providers of Conversational AI, is listed amongst the world’s most innovative solution providers developing artificial intelligence and machine learning technologies to solve challenges or improve financial services’ efficiency AIFinTech100 list. […]

Insurance claims

Synetiq Launches Zendesk Live Web Chat Feature

Synetiq has successfully launched a new class leading, innovative live Web Chat – meaning its quicker and easier than ever to reach Parts and Salvage Auction teams. The new technology is part of Synetiq’s investment […]

Insurance Brokers

Broker: Allianz Launches Live Chat, Speeding Up Claims Process

Allianz Insurance has announced the addition of Live Chat to the Allianz Claims Hub, which will allow brokers to have an online conversation with an expert motor claims handler. This new functionality is the first […]

InsureTech

AI Chatbot Specialist Zowie Secures $600K Funding

Poland based start-up Zowie has secured a $600k investment round, led by Central European fund Inovo Venture Partners (Allset, Booksy, and Infermedica), with help from European and Israeli business angels. “Most of the questions that […]