FinChatBot, a creator of conversational AI solutions for the financial services industry, has attracted £1.2 million from Saviu Ventures, a French investment holding company which focuses on African startups; Mauritius-based Compass Venture Capital and leading South African venture […]
Insurance Edge has run a number of features on Covid-19 impact over the last few months, and guest columnists like Andre Symes at Genasys Tech has also identified the rapid adoption of online business models […]
Carrot, the young driver telematics broker, has taken another step towards its ambition of becoming a wholly digital broker after signing a deal with SmarTek21 to roll out its SmartBotHub chatbot and ensure 100% of […]
LV= General Insurance’s voice skill for Amazon Alexa and Google Home Assistant has passed 1000 questions successfully answered, with a number of these relating to the impact of Covid-19. Since its launch in January of […]
After taking a step back from the gadget insurance market in the UK earlier this year, Trov has kept super busy building partnership opportunities. There are lots of insurers who still use legacy systems but […]
Insurers are the least trusted companies in the UK and are unable to answer over half of routine questions successfully, according to research commissioned by digital customer experience technology provider, Eptica. The 2019 Eptica Insurance Digital CX […]
This Opinion piece is by David Sexton, VP & Head of Insurance Practice, UK and Ireland, Cognizant, and it looks at why AI is necessary within insurance, and how artificial intelligence will fundamentally change our […]
In this article, Dr. Gege Gatt CEO at EBO.ai argues that virtual assistants and Artificial Intelligence can free up humans to work smarter, not harder. Freeing up staff from resolving those mundane admin tasks can […]
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