In this piece Scott Dawson, Head of Sales and Strategic Partnerships at DECTA, wonders if AI can help insurance brands cope better with inflation and a potential recession. With the UK economy facing a potential […]
Is the key to success with Chat apps personalised education and learning? Maybe so, as customers all speak different languages, or often use particular slang or dialect etc. Sometimes people get words wrong, yet others […]
You know that chatbots can help with some basic queries when it comes to insurance. But all too often customers are frustrated by not getting answers to mid-term adjustments, asset valuations, or checking on a […]
Spixii and Socotra have announced a strategic partnership to enable insurers to easily integrate best-in-class Spixii Conversational Process Automation with Socotra’s modern core platform. Combining the unique capabilities of both Socotra and Spixii into a […]
Using AI to power chatbots can be very useful for insurers and brokers, since it allows you the chance to automate much of the FNOL conversation. Understanding the problem within minutes can often mean days […]
Conversational AI in the financial sector is transforming the industry. With AI and chatbots, banks can scale their customer service and provide high-quality, fast responses for their customers on multiple channels. Scalability is a key […]
e-bot7, the leading provider of Conversational AI, has signed a major contract with Peugeot Motocycles, the French manufacturer of 2 and 3-wheel motorised scooters. The e-bot7 Conversational AI platform will be available as an intelligent […]
A tie-up between cloud-based digital insurance platform Go-Insur and conversational AI experts FinChatBot promises powerful new distribution and e-trading capabilities for brokers, MGAs and scheme providers. “We’re on a mission to make the best and […]
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