Every insurer, MGA and broker would like to streamline their admin and triage their claims queries. That often means using chatbots, which depend on AI to make sense of what is being typed in by […]
Covid has really accelerated the pace of change in healthcare, with consumers being keen to keep their distancce and make full use of virtual consultations. Employers are also realising that offerig a 24/7 healthcare package […]
FinChatBot, a creator of conversational AI solutions for the financial services industry, has attracted £1.2 million from Saviu Ventures, a French investment holding company which focuses on African startups; Mauritius-based Compass Venture Capital and leading South African venture […]
Insurance Edge has run a number of features on Covid-19 impact over the last few months, and guest columnists like Andre Symes at Genasys Tech has also identified the rapid adoption of online business models […]
Carrot, the young driver telematics broker, has taken another step towards its ambition of becoming a wholly digital broker after signing a deal with SmarTek21 to roll out its SmartBotHub chatbot and ensure 100% of […]
LV= General Insurance’s voice skill for Amazon Alexa and Google Home Assistant has passed 1000 questions successfully answered, with a number of these relating to the impact of Covid-19. Since its launch in January of […]
After taking a step back from the gadget insurance market in the UK earlier this year, Trov has kept super busy building partnership opportunities. There are lots of insurers who still use legacy systems but […]
Insurers are the least trusted companies in the UK and are unable to answer over half of routine questions successfully, according to research commissioned by digital customer experience technology provider, Eptica. The 2019 Eptica Insurance Digital CX […]
Copyright © 2026 | MH Magazine WordPress Theme by MH Themes