• News
  • Opinion
  • Legal
  • Global Trends
  • Broker
  • Claims
  • Technology
  • About
  • Events
News Ticker
  • [ 31 January 2023 ] SLK Software and CNA Team Up on AI Automation InsureTech
  • [ 31 January 2023 ] GRiD Highlights Need For Death In Service Benefit News
  • [ 31 January 2023 ] Tougher Times Ahead For Car Insurers, Says Bloomberg Motor Insurance
  • [ 31 January 2023 ] Regulatory: Optio Re MENA Begins Trading Insurance Regulation
  • [ 31 January 2023 ] Say Hello to Appian Connected Underwriting technology
  • [ 31 January 2023 ] Zurich Takes a Stake in BOXX Series B Round InsureTech
  • [ 31 January 2023 ] Did You Say You Want a Revolution? Opinion
Homeexperience

experience

News

Commentary: Customer Experience Needs to Be Front & Centre

13 January 2023 alastair walker 0

This week, Gartner revealed that insurance CIOs and technology executives are prioritising improving customer experience (CX) and operational excellence, rather than growth, for their 2023 digital strategies. The most common areas being invested in are […]

Share this:

  • Tweet
  • WhatsApp
  • Email

Like this:

Like Loading...
Insurance claims

Comms Are an Integral Part of The Customer Experience

13 January 2023 alastair walker 0

A new study, The State of Outbound Communications in 2022, commissioned by Neustar, a TransUnion company and conducted by Forrester Consulting, found that respondents’ top business goals include a focus on improving the customer experience (CX) and that outbound communications […]

Share this:

  • Tweet
  • WhatsApp
  • Email

Like this:

Like Loading...
Opinion

Insights: AI Can Help Insurers Embrace Risk

15 June 2022 alastair walker 0

This article takes a look at how AI continues to offer admin and customer service enhancements for insurance brands. But it’s also about understanding risk, in all its complexity. Insurers should embrace the future. It’s […]

Share this:

  • Tweet
  • WhatsApp
  • Email

Like this:

Like Loading...
Opinion

AI & Machine Learning Will Transform The Customer Experience

31 May 2022 alastair walker 0

This article looks at how AI and ML are transforming the insurance experience. It’s by Dharmendra Kapadia, Senior Director, Head of Financial Services and Insurance for Grid Dynamics. The insurance industry is undergoing a digital […]

Share this:

  • Tweet
  • WhatsApp
  • Email

Like this:

Like Loading...
InsureTech

Lightico Signs Deal With Menora Mivtachim

13 April 2022 alastair walker 0

Lightico, whose next-generation digital completion platform supports millions of insurance, automotive, telecom and financial interactions, announced recently that Menora Mivtachim has chosen its Digital Completion Cloud to enable the streamlining of its customer experience. Through […]

Share this:

  • Tweet
  • WhatsApp
  • Email

Like this:

Like Loading...
motorcycle insurance

BeMoto Teams Up With Lokulus

18 January 2022 alastair walker 0

Motorcycle specialist insurance brand, BeMoto, has today announced it is has enlisted software firm, Lokulus, to supercharge its customer experience, by using tailored technology to ensure it maintains its reputation for excellent customer service as […]

Share this:

  • Tweet
  • WhatsApp
  • Email

Like this:

Like Loading...
Opinion

ID Tools Can Improve The Customer Experience

16 December 2021 alastair walker 0

Ian Collard of Identity Methods looks at how Identity and Access Management (IAM) tools can help insurance companies secure their systems while improving the customer experience. During the ongoing COVID-19 pandemic, the Financial Conduct Authority […]

Share this:

  • Tweet
  • WhatsApp
  • Email

Like this:

Like Loading...
News

ISG Survey: UX, Cyber Security & More

15 December 2021 alastair walker 0

Demand for improved customer experience is the top driver of digital transformation in Europe’s insurance industry, but with growing digitalization, insurers report increasing security vulnerabilities, according to the results of the second annual ISG Pulse […]

Share this:

  • Tweet
  • WhatsApp
  • Email

Like this:

Like Loading...

Posts navigation

1 2 … 5 »

Search: IE

Subscribe: IE

Enter your email address to subscribe to Insurance Edge and receive notifications of new posts by email.

About us

Insurance Edge is focused on digital transformation and innovation in the global insurance industry.

We are interested in the latest news, new products, partnerships and much more, so email us at; editorial@insurance-edge.net. READ MORE….

Privacy & Cookies: This site uses cookies. By continuing to use this website, you agree to their use.
To find out more, including how to control cookies, see here: Cookie Policy

Translate

Recent Articles
  • SLK Software and CNA Team Up on AI Automation
    31 January 2023 0
  • GRiD Highlights Need For Death In Service Benefit
    31 January 2023 0
  • Tougher Times Ahead For Car Insurers, Says Bloomberg
    31 January 2023 0
  • Regulatory: Optio Re MENA Begins Trading
    31 January 2023 0
Popular
  • ThingCo Gears Up For `Theo’ Dashcam Launch in 2019
    18 December 2018 2
  • ITC Partners With InsTech on September Pitch Event
    13 August 2020 1
  • Neos Expands Smartphone Home Insurance App Coverage
    7 November 2017 0
  • Flock Goes Live With PAYG Drone Insurance
    15 March 2018 0
Advertisement

Copyright © 2023 | MH Magazine WordPress Theme by MH Themes

%d bloggers like this: