handling

Compliance; How SaaS Can Help Speed Complaints Process, Boost Staff Morale

25 October 2019 // 0 Comments

The Hastings Group, founded in 1996, is one of the UK’s leading general insurance providers, with over 2.7 million live customer policies and employing over 3500 employees [...]

Opinion: Can New Technology Beat The Lloyd’s Old School Network?

18 October 2019 // 0 Comments

Ben Potts from Novidea takes a look at the rise of automated data and its impact on the insurance sector. Can tech out-think the traditional expertise offered by a [...]

How Can Brokers & Insurers Manage Data Smarter, and Stay Compliant?

17 October 2019 // 0 Comments

Insurance broker Simply Business supports 600,000 customers across the UK, giving smaller organisations and sole traders quick and cost-effective access to tailored policies [...]

Insurtech: BAE Systems Pilot Scheme Creates Benefits for Insurers

17 October 2019 // 0 Comments

Data Scientists at Britain’s largest defence, aerospace and security company, BAE Systems, have revealed details of a technology pilot aimed at supporting child protection [...]

Opinion: Insurance Sector Needs to Raise Its Complaints Game

15 October 2019 // 0 Comments

This latest piece looks at the problem of how insurers and brokers handle complaints. Not only has social media given customers a new and very public channel of [...]

Bike Devil Teams Up with MSL on Claims Handling

18 July 2019 // 0 Comments

Bike Devil has awarded its specialist motorcycle claims service to MSL with immediate effect. MSL offers claims handling services and legal expenses insurance to MGAs, [...]

Partnerships: Splice Teams Up With Lighthouse Property on Seamless Admin

15 July 2019 // 0 Comments

Insurance is one of those services that seems utterly boring, until you need it. Then you really do want all channels of communication to work quickly and accurately. You [...]

Claims News: Roadmap Needed for Electric Vehicle Repair & Servicing

10 June 2019 // 0 Comments

Steve Nash, Chief Executive of the Institute of the Motor Industry (IMI) hosted a session at Automechanika, setting out a roadmap for the automotive aftermarket sector to be [...]