Opinion: AI Can Reduce Human Error, Enhance Customer Experience
In this Opinion piece, we take a look at how Artificial Intelligence can raise the customer experience within the insurance sector and reduce those human errors which often [...]
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Commercial & General Choose Iotatech Claims Service
Automated systems are gradually transforming the insurance industry, as technology allows companies to speed up the entire process, from quote to claims settlement. Now [...]
Opinion: AI Will Completely Revolutionise the Claims Process
Claims are at the foundation of every type of insurance and it’s often the `pain point’ for many consumers, as they feel the process isn’t as smooth as it [...]
Compliance News: Semafone Picks Up PCI Award for Excellence
Semafone® patented Cardprotect™ solution has been recognised once again as the industry-leading solution for contact centre PCI DSS compliance and data protection at [...]
Altus Snapshot Reveals Increasing Digital Migration Within Insurance Sector
Altus Consulting have updated our General Insurance Digital rankings for 2018. The focus is on key areas of GI Digital Customer Experience across major brands’ Home and Car [...]
Claims News: Auto Legal Protection Appoints new Head of Sales
Auto Legal Protection Services (ALPS), one of the UK’s leading providers of motor claims solutions, legal expenses and additional products, has appointed Lyndon Willshire [...]
Fintech News: Setoo Partners With SafeCharge on Seamless Payments
SafeCharge (LON:SCH) – the partner of choice for businesses who demand more from payments technology – announces its integration with insurance and [...]
Consumers Increasingly Happy to Let AI & Robots Sort Out Claims
Technology’s tightening grip on the insurance industry is highlighted by a new report published today, which shows that more people than ever are prepared to have their [...]