Connected vehicle cameras are having a dramatic impact on the cost and life cycle of insurance claims according to Plexus Law, and could save the commercial fleet sector many millions of pounds each year. Following the […]
Jonathan Sharp from Britannic Technologies, takes a look at the importance of the customer experience when it comes to marketing insurance. The switch to online transactions and the rise of social media has transformed the […]
There are customers who contact insurance companies via social media, others will phone and many more will try an email. Then there are the dedicated contact routes for sales, renewals or claims handling. The customer’s […]
More insurance companies are switching to digital photos as the primary means of assessing damage, and establishing a certain level of evidence as regards blame, following an accident. Some do this via telematics, with the […]
Natixis Assurances, the insurance arm of Groupe BPCE, the second-largest banking group in France, and Guidewire Software, a provider of software products to general insurers, today announced that Natixis Assurances has selected Guidewire ClaimCenter® as […]
Keoghs Law has launched Lauri Lawyer, an AI powered virtual legal eagle, which the law firm hopes will prove a game-changer in the claims market. Lauri will initially handle non-litigation cases and Keoghs estimates that […]
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