There are customers who contact insurance companies via social media, others will phone and many more will try an email. Then there are the dedicated contact routes for sales, renewals or claims handling. The customer’s […]
In this opinion piece, Adam Gooch from Insure Telematics Solutions offers some examples of how the `black box’ is evolving, and proving to be a useful tool in the fight against fraudulent claims. Car insurance […]
The car and van insurance market is going through a series of changes right now. New players are entering the online space, with PAYG policies, or cover aimed at self-employed, `gig’ economy workers. Then there’s […]
Here’s one of our regular industry opinion pieces, and this one comes from Harris Balcombe. Every insurance broker, underwriter and claims company needs to look at how their websites are designed, the tone and speed […]
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