Insurance Brokers

Broker Insights Expands as GWP Passes £10Bn Mark

The latest news from Broker Insights; Broker Insights, a leading provider of data analytics and digital distribution solutions for the commercial insurance market, has reached a new milestone in its global expansion, with brokers uploading […]

Opinion

Brits Love to Complain, But Insurance Just Makes it Too Easy

This article is by Rory Yates, Global Strategic Lead, EIS For people that work in insurance, most of whom genuinely want to provide the very best service possible to their customers, the headline might seem […]

Opinion

Commentary: Pivotal Time For London Insurance Market

Some thoughts from Sheila Cameron, CEO of the Lloyd’s Market Association: “The arrival of Patrick Tiernan and Charles Roxburgh as the new Lloyd’s CEO and Chair is hugely welcomed by the LMA and our members.  […]

Opinion

Insurers Must Balance Speed with Accuracy to Meet Rising Consumer Expectations

Some thoughts on how AI can not only speed up processes, but meet customer expectations, from Yohan Lobo; Consumers are expecting continually higher standards of service in the insurance sector, with firms facing increased pressure […]

Opinion

Navigating the Insurance Landscape Under the Building Safety Act 2022

This article is by Colum Tudball, Technical Director, Woodgate & Clark It has been eight years since the horrific Grenfell Tower disaster which prompted an independent review of Building Regulations and Fire Safety, ultimately resulting […]

Opinion

Empathy Meets Automation: Humanizing AI in Claims

This piece is by Chris Daniel- Director, Solutions Consulting, Sapiens. When disaster strikes, what matters most – speed, or support? The events that bring someone into contact with an insurer are often deeply personal—a car […]

Opinion

Financial Services Must Heed the Warnings of the Heathrow Fire

This topical piece is by Rupert Bull, CEO and Co-Founder, The Disruption House. The recent chaos at Heathrow Airport, triggered by the failure of a single substation, resulted in the cancellation of approximately 1,300 flights. […]