News

By Miles Highlights Rising Car Insurance Costs vs Lower Miles, During Corona

The average cost of car insurance has risen by 6% to £809 per year, according to new data from the Confused.com car insurance index. Pay-by-mile car insurer By Miles is calling for insurers to stop overcharging customers, at […]

News

LV= Calls For New Driving Test, With EV Vehicle Skills Assessment

New research from LV= General Insurance (LV=GI), the first insurer to launch an insurance product in the UK specifically designed for electric cars, has found that three quarters (77%) of drivers think the UK driving test should be […]

Insurance claims

Case Study: How LV= & Aptean Enhanced The Complaints Process

LV= is a mutual protection, savings and retirement provider whose roots stem back to 1843. They now provide a range of financial solutions to 1.3 million customers and members  in the UK. “Complaints manager, Jenny […]

News

Could LV= Alexa Assistance Signal The End for Call Centres?

More UK consumers are installing voice-activated gadgets in their homes, with Amazon’s Alexa being the most popular. Although some people have data privacy concerns, most of us seem to feel comfortable shouting instructions and questions […]

News

Allianz Deal Will Give LV= a New Greener Direction in the 2020s

One of the biggest consolidation deals in the UK insurance sector has reached its conclusion, as Allianz Holdings plc has completed the acquisition of the remaining 51 percent of the LV General Insurance Group (LV […]