WhatsApp is being used more frequently now by various brands, as a primary, and convenient comms tool, between company and customer; Insurance Revolution, a specialist insurance broker, has partnered with CM.com, a global leader in […]
Mott MacDonald and the Coalition for Climate Resilient Investment (CCRI) have launched a pioneering approach that enables asset owners and investors to accurately understand the exposure of critical infrastructure to climate risks. This type of […]
Ian Collard of Identity Methods looks at how Identity and Access Management (IAM) tools can help insurance companies secure their systems while improving the customer experience. During the ongoing COVID-19 pandemic, the Financial Conduct Authority […]
Capgemini and Efma’s World Insurance Report 2021, published today, finds that insurers need to rethink their distribution models to offer uninterrupted service, superior customer experience (CX), and maximum value as the industry’s business dynamics continue to evolve. As natural […]
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