Insurance Regulation

FCA Say Complaints About Banks & Insurers Down by 5% in 2018 H2

The Financial Conduct Authority (FCA) has today published the complaints figures for regulated firms for the second half of 2018. During the second half of 2018 (2018 H2), complaints decreased by 5%, falling from 4.13m […]

Insurance Regulation

Regulatory: Auger GDPR Warning to Companies Using Legacy Systems

Leading insurance tech specialist Auger is calling for increased protection of data across the industry almost a year after the introduction of GDPR. Neil Wilks, Head of Tech for Auger, said: “Customer data should be […]

Insurance Regulation

FCA Report: Industry Reaction to Findings on Insurance Distribution

The FCA issued a report on the distribution of insurance products from the General Insurers, via the MGA and broker networks. In particular the FCA looked at whether consumers were getting the right information, and […]

Insurance Regulation

Regulatory: FSCS Extends Deadline on Alpha Liquidation & Cover

The Financial Services Compensation Scheme (FSCS) has further extended the deadline for CRL Management to find an alternative insurer to provide replacement cover for Alpha latent defect and structural damage insurance policyholders whose policies terminated […]

Insurance Regulation

BIBA Supports Industry Initiative on Travel Cover With Pre-Existing Medical

If you have a pre-existing medical condition, or have survived a major illness/operation after receiving hospital treatment, it can be difficult to obtain travel insurance, especially if you aged 65 or over. The mainstream media […]

Insurance Regulation

Insurance Regulation: CII Launches Riot Claims Guide

The Chartered Insurance Institute (CII) New Generation Claims Group has launched a landmark guide for the compensation of claims in the event of a riot. The Riot Claims Handling Best Practice Guide was created in […]

InsureTech

Altus Joins UK Insurtech Alliance, As Companies Look to the Future

Altus Consulting, a leading financial services consultancy, has officially become a partner of Insurtech UK, joining the first wave of associate members and partnership sign-ups of 2019. With the aim of becoming the definitive voice […]

insurance marketing

Consumer Intelligence Survey Suggests Remedies for Higher Renewal Pricing

Charging new customers less than existing customers is exploitative and hurts vulnerable groups such as the elderly but drivers and homeowners are still split on the issue, new consumer research from insurance market experts Consumer […]