Insurance Regulation

Compliance; How SaaS Can Help Speed Complaints Process, Boost Staff Morale

The Hastings Group, founded in 1996, is one of the UK’s leading general insurance providers, with over 2.7 million live customer policies and employing over 3500 employees across three UK offices in Bexhill-on-Sea, Leicester and […]

Motor Insurance

Smart Motorways; We Need Action Not Words, Says RAC

Following the examination of the safety of smart motorways at a session of the Transport Committee, RAC head of roads policy Nicholas Lyes said: “While Highways England feels smart motorways are safe, we know many drivers believe […]

News

Passenger Compensation Soars, as EU261 Claims Become The New PPI

The deadline for submitting a PPI claims has passed, much to the relief of the big banks and card companies of course. But two other areas have emerged recently where consumers are claiming cash back; […]

Insurance claims

IMI Accident Repair Group Holds First Meeting on Standards & Practice

The first meeting of the new IMI Accident Repair Advisory Group, held on 2nd October 2019 at Thatcham Research HQ, saw 17 industry stakeholders from both the Accident Repair and Glazing sectors come together to […]

News

GEM Assist Calls For Halt on Smart Motorway Roll-Out

The question of liability is one that doesn’t seem to worry those in charge at the Highways Agency, or government departments busy implementing the 4-lane motorway schemes across the UK. So called, Smart Motorways, have […]

Fraud

Cyber Risk: TCR Report Offers Localized Insights by Country/Region

With cybercrime costing the global economy over half a trillion dollars each year, global travellers working abroad now have an invaluable new tool to help them stay updated on international technology laws, customs and best practice. […]

Insurance Regulation

Brexit: SMMT CEO Calls For Some Kind of Deal, ASAP

Mike Hawes, CEO of the Society of Motor Manufacturers in the UK, recently posted this message on the association’s website. There remains much uncertainty in the air for UK automotive businesses, which is especially concerning […]

Insurance claims

Claims Management Companies Must Raise Their Game, Says FCA

Claims management companies (CMCs) must do more to ensure their promotions do not mislead potential customers according to the Financial Conduct Authority (FCA). Since the FCA took over regulation of CMCs on 1 April 2019 […]