We like to look in detail at particular sectors within insurance, and the motorcycle market is an interesting one. Partly because the pandemic has curtailed usage over the last 12 months, and also because AI […]
Is the day of the call centre slowly coming to an end? Maybe so, as more insurance brands look to provide apps and portals instead, so that policyholders can control their own cover, incept, renew […]
Collinson, a global leader in customer benefits and loyalty, has partnered with air passenger rights organisation, AirHelp, to support customers with its flight delay lounge access product to effortlessly claim the compensation they are entitled to […]
Saga, the leading membership organisation for over-50s, has today revealed ‘Skip-Gen Vacations’ as the latest travel trend for 2019 holidays. Skip-gen holidays – where grandparents take their grandchildren away without their parents – are on […]
Saga is again calling for the Government to allow one stamp duty free move for those choosing to right-size in retirement as new research reveals that almost three quarters (73%) of over 50s would support one […]
The RAC and Saga have signed a five-year contract which will see the insurance company offering its customers an improved level of breakdown cover. The deal, which goes live in May, involves the RAC providing […]
Saga has made headlines today as its shares dropped dramatically, following a posted loss of £134m. The over-50s specialist has suffered some competition recently from other insurers and brokers, all keen to grab a slice […]
More than a third of UK consumers (35%) feel no loyalty to their insurance provider, according to a new report into consumer attitudes published by customer engagement, loyalty and lifetime optimisation specialist ELLO Media. As a result, more than one […]
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