insurance marketing

Industry News; ABI Member Companies Now Publishing Parental Leave Info

The number of ABI members committed to publishing their parental leave and pay policies has today increased by over half since it launched its transparent parental leave and pay initiative in 2019. This second wave of signatories – which includes […]

HR & Employment

Allianz Backs `Time To Talk’ Day Initiative

Following the appointment of its Mental Health First Aiders and Champions, Allianz Partners UK has reinforced its commitment to employee mental health and wellbeing by signing the Time to Change Employer Pledge on “Time to […]

News

Fleet: Mercedes Enhances PRO Connect, New Drivers Log Feature

Mercedes-Benz Vans UK has enhanced the capabilities of its class-leading connectivity system, Mercedes PRO connect, with the addition of two new services – Remote Access and Digital Drivers’ Log. Remote Vehicle Access means that a […]

Business

Business Insights: How to Save 3,700 Hours of Customer Service Time

One of the world’s longest-standing general insurers, RSA Insurance Group has deployed Aptean Respond to help bolster its handling of inbound complaints. As a business focused on making insurance easy and doing the right thing […]

Opinion

Opinion: Agile Workforces Mean Insurers & Brokers Need to Think Differently

In this latest piece, Stuart Dennis, Industry Director for Finance at Six Degrees, a leading cloud-led managed service provider looks at how the insurance workplace is changing, with more outsourcing and freelance support. Balancing the need […]

Opinion

Opinion: AI Can Transform The Insurance Sector & Add The Human Touch

In this article, Dr. Gege Gatt CEO at EBO.ai argues that virtual assistants and Artificial Intelligence can free up humans to work smarter, not harder. Freeing up staff from resolving those mundane admin tasks can […]

Global insurance trends

Global Trends: Rocky Ride Ahead for Investors, Warns Time Investments

Gold bullion has been on an upward curve for the last couple of months, which is often an indicator that the wealthy are heading for shelter when it comes to investments. But what lies ahead […]

Insurance claims

CoverGenius Survey Reveals Consumers Waiting 10 Weeks for Claims Pay-Outs

The whole point of insurance is that it kicks in when something goes wrong, and you get your car fixed, your stuff replaced, or a tidy sum to get some new stuff. Naturally, you’d like […]