This Opinion piece is by Manoj Pant, Senior Director and EMEA Insurance Industry Principal at Pegasystems. It looks at why automation and customer service are core considerations for insurers in a cost of living crisis. […]
We are big fans of embedded insurance here at IE, because it offers consumers the chance to insure a specific risk at the point of sale. Basically you get to choose how much value that […]
Laetitia Fouquet, Head of Speciality Lines & Global Head of Cyber, Charles Taylor Adjusting shares how cyber-attacks affect the Natural Resources sector and how businesses can manage this evolving risk. Cyber is an emerging and […]
Did you know that computing giant Atos has a special climate change/Net Zero division? Nope, neither did IE, but here they are posting a grim warning to companies like bakery chains, mining, heavy construction, car […]
Flaxmans reckon that technology is putting an ever-increasing distance between insurance companies and their customers, which could see policyholders getting unfair settlements. The solution is Expert Evaluation. Here are some persoanl views from Roger Flaxman; […]
Some thoughts on a recent case from Dan West at HF; The inquest into the tragic death of Celia Marsh concluded on 22 September 2022 and has prompted calls for more testing at every stage […]
This article looks at how AI and ML are transforming the insurance experience. It’s by Dharmendra Kapadia, Senior Director, Head of Financial Services and Insurance for Grid Dynamics. The insurance industry is undergoing a digital […]
What if the insurance industry could be built around the fundamental principle of prevention rather than cure? Rory Yates, head of strategy, EMEA, and Asia Pac, EIS, takes a look at how embedded cover can […]
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