Insurance claims

Mactavish Sees Rise in Litigation of Insurance Payouts

A viewpoint from Mactavish is always worth reading. Can we expect more litigation when the new Consumer Duty comes into force? Probably is the answer, because the issue of whether a person was correctly advised, […]

Opinion

Focus on Customer Service and Automation During Cost of Living Crisis

This Opinion piece is by Manoj Pant, Senior Director and EMEA Insurance Industry Principal at Pegasystems. It looks at why automation and customer service are core considerations for insurers in a cost of living crisis. […]

Opinion

Navigating Cyber Attacks In The Natural Resources Sector

Laetitia Fouquet, Head of Speciality Lines & Global Head of Cyber, Charles Taylor Adjusting shares how cyber-attacks affect the Natural Resources sector and how businesses can manage this evolving risk. Cyber is an emerging and […]

Global insurance trends

Atos Warns Net Zero Targets Not Being Met

Did you know that computing giant Atos has a special climate change/Net Zero division? Nope, neither did IE, but here they are posting a grim warning to companies like bakery chains, mining, heavy construction, car […]

Legal

Opinion: Expert Evaluation Could Settle Disputed Claims

Flaxmans reckon that technology is putting an ever-increasing distance between insurance companies and their customers, which could see policyholders getting unfair settlements. The solution is Expert Evaluation. Here are some persoanl views from Roger Flaxman; […]