SRIS Teams Up With Qlaims on Video Loss Adjustment

Specialist Risk Insurance Solutions (SRIS), the Retail broking arm of Specialist Risk
Group (SRG), is strengthening its claims proposition with video tools and access to
expert loss adjusters to help clients with complex property and business interruption
claims.

SRIS has a specialist in-house claims team which handles claims from First
Notification of Loss (FNOL) to final settlement.

It will recommend Qlaims loss recovery insurance to large property clients. This will
give them access to specialist Chartered loss adjusters and accountants, should
they need to prepare a complex claim or set out their loss for a business interruption
claim.

Qlaims Insurance’s loss adjusters will work alongside SRIS’ award winning claims
team to advocate on behalf of the client.

“When our clients have to make a property claim we are able to add real value as
often these claims can be for significant sums,” says SRIS Head of Claims Justin
Welham.

SRIS’ claims team will also use QlaimsTech’s video streaming platform to assist
clients with claims and risk presentations.

Welham adds: “Covid has seen clients sending videos of property damage when we
have not been able to visit the client’s site. But at the moment, they are using
general tools that aren’t designed for insurance claims such as WhatsApp. When we
implement Qlaims, that interaction will take place on a secure platform with greater
functionality. It will feel like standing alongside them, so we can direct their recording
and take high definition photos whenever we need to.”

SRIS will also use video surveying tools from QlaimsTech to prepare submissions to
underwriters. The videos can be easily recorded by the client under the direction of
the broker where required, such as in a property where people are shielding for
health reasons.

Lee Anderson, SRIS Managing Director, says: “We are pleased to introduce Qlaims
to our clients. It will enhance the experience our clients have with us, both at quote
and claim. It adds particular value as it is an insurance backed product, enabling us
to manage our clients premium and continue to offer a comprehensive and
competitive insurance programme to our clients operating in specialist industries.”

Qlaims CEO Malcolm Harvey says: “SRIS clients have a leading claims team
backing them up all the way. We’re absolutely delighted to be chosen to work
alongside them as they innovate for the client.”

SRIS was created in June to bring together specialist brokers Square Mile Broking,
Miles Smith Insurance Solutions, TUE Special Risks team and David Codling and
Associates. SRIS is owned by parent company, Specialist Risk Group, who also own
Miles Smith and The Underwriting Exchange.

About alastair walker 4508 Articles
20 years experience as a journalist and magazine editor. I'm your contact for press releases, events, news and commercial opportunities at Insurance-Edge.Net

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