service

Opinion: Conversational Marketing & Chatbots Can Boost the Bottom Line

12 March 2019 // 0 Comments

In this latest Opinion piece, Grant Fraser, CEO at Digitonic takes a look at how conversational marketing can really make a deep impact in the insurance sector. Rapid digital [...]

YouGov Survey Finds Customers Increasingly Unhappy with UK Insurers

28 January 2019 // 0 Comments

Maybe it’s the fickle, ever-scrolling nature of the internet, but confidence in many big brand names seems to be declining. From Facebook’s fake news to middle [...]

Camradata and PiRho Investment Partner Up on Insurance Industry Project

11 January 2019 // 0 Comments

To kick start the year, CAMRADATA, a leading provider of data and analysis for institutional investors, has partnered with PiRho Investment Consulting Ltd to launch a new [...]

Onguard Tie-Up with Aon Should Streamline Credit Insurance Process

21 November 2018 // 0 Comments

Onguard, the FinTech company that offers a platform which streamlines the entire order-to-cash process, and risk and insurance advisor Aon, are taking their current [...]

Opinion: AI Can Power Customer Engagement

15 October 2018 // 0 Comments

Martin Linstrom, MD at IPsoft is today’s guest columnist, with a viewpoint on how Artificial Intelligence can improve comms between customer and insurer, or broker. The [...]

Liberty Mutual Revamps Political Violence Coverage for Modern Era

4 August 2018 // 0 Comments

Liberty Specialty Markets (LSM), part of Liberty Mutual Insurance Group, today announces that it has developed its existing Political Violence coverage to include a range of [...]

Accident Exchange Wins Customer Service Award

2 May 2018 // 0 Comments

Accident Exchange has won the ‘Outstanding Customer Journey’ award at the UK Customer Service Excellence Awards 2018. The award is another sign that Accident Exchange [...]

Opinion: In a Digital World Customer Engagement is Crucial for Brokers

4 April 2018 // 0 Comments

In this Opinion piece, Vijaykumar Mahendrakar, (pictured) Vice President, Insurance Solutions, UK & EMEA at Mphasis, takes a look at how our digital economy is [...]