Sungard Availability Services (Sungard AS), a leading provider of highly-available, cloud connected infrastructure in North America and Europe, today announced two customers who are beneficiaries of its Next-Generation Amazon Web Services (AWS) Managed Service Provider (MSP) Partner Programme.
Next-generation AWS MSP Partners help enterprises all over the world by providing the expertise, guidance and services to help companies work through each stage of the cloud adoption journey, from planning and design, to building and migrating, to running, operating, and optimising on the AWS cloud.
“Sungard AS is committed to our Next-Gen MSP Partner program as it delivers AWS services to help its customers migrate, manage and modernise well-architected AWS solutions,” said Sam Miller, Head of UK and Ireland Partner Management. “AWS partners with providers such as Sungard AS to help companies embrace comprehensive cloud-native solutions that reduce costs, improve business agility, increase security, and empower organisations to focus on their goals.”
As an example, one of Sungard AS’ customers, thedatabank GBC, is a Minnesota-based general benefit corporation that offers a CRM system (constituent relationship management) with tools for fundraising, advocacy and communication. A provider of innovative software solutions for the non-profit and government sectors, their core product – Databank CRM – is an all-in-one cloud solution that allows organisations to communicate with supporters through email, text, voice, and social media. They sought a cloud provider who could provide a seamless, safe and secure solution that could grow with their needs.
“Thedatabank focuses on data security and maintains a state-of-the-art data centre with Sungard AS using AWS Managed Services to protect our clients. Data is safer with thedatabank than it is in our clients’ own offices, and we can do it all at a reasonable cost thanks to our Sungard AS and AWS solution,” said Mark Paquette, co-founder and Chief Technology Officer of thedatabank. “AWS has opened up an entirely new array of new services to us – from communication to analytics and reporting – all under one roof.”
Likewise, Dublin-based Expert Revenue Systems (XRS), a credit management software services firm, has relied on Sungard AS as a key infrastructure partner for over ten years. XRS has been helping businesses improve their debt recovery and credit control for more than three decades. Their specialised software suite Collector is used by major Irish and international banks, debt collection companies as well as more than 60 credit unions to improve their credit management and recovery processes.
“Our partnership with Sungard AS has delivered many successful releases of our industry leading Software as a Service platform, and most recently our brand-new automated self-service portal for managing customer arrears and debts,” said Sean Grant, Chief Technology Officer, XRS.
“Along our cloud journey, we have travelled from Sungard AS data centres to Managed AWS. Overall, we are very pleased with the Sungard AS Managed AWS offering, including service availability, service delivery, and the delivery of new projects. Their compliance with standards and regulations, including AWS MSP and PCI DSS, has assisted us on our path of improvement and innovation. Working with the Sungard AS team, we have leveraged the AWS offering to deliver an enhanced and more reliable service at a reasonable cost. We depend on Sungard AS Managed AWS 24/7 for eyes on our infrastructure,” Grant continued.