Duck Creek Technologies (NASDAQ: DCT) is pleased to announce today that Duck Creek Claims has won two separate awards from independent industry analyst firm Celent for Claims Technology and Service in the EMEA Property Casualty sector. In its 2021 P&C Claims System Vendor Report, Celent noted that Duck Creek Claims delivered a highly configurable claims solution for carriers of all lines, sizes, geographies, and currencies.
When considering criteria for the 2021 XCelent Technology and 2021 XCelent Services awards, Celent spoke to users of Duck Creek Claims who utilise the solution for a mix of commercial and specialty lines, and who praised the functionality and speed of the system as well as Duck Creek’s overall partnership approach.
Celent Analyst for Europe Craig Beattie said:
“Covering insureds in the event of a loss is an essential element of the insurance promise, and its critical importance means claims administration systems must deliver from start to finish. The objective is for insurers to look at a claims administration system as a mechanism to solve the entire equation and fulfill the insurance promise with agility, accuracy, and timeliness.
Celent believes technology must serve as a strategic enabler in the management of this crucial function. Duck Creek continues to invest in usability in Claims, with responsive design built in offering a streamlined first notice of loss approach as well as collaboration tools across teams for complex claims.
Enjoying ongoing significant market acceptance – with 15 new clients globally over the last two years – Duck Creek Claims is a strong, modern solution deployed in multiple countries and should be of significant interest to insurers across Europe.”
Bart Patrick, Managing Director of Duck Creek Technologies in Europe, said:
“I’m really proud that the hard work the Duck Creek team has put into our innovative claims solution has been recognised with this duo of prestigious awards for Technology and Service from the independent analysts at Celent.
It was particularly gratifying to see such feedback from insurers using Duck Creek Claims featured in the report; in particular the way users recognised that leveraging the SaaS model allowed them to remain within one version of the latest release at all times, as well as being able to expedite hot fixes as needed.
These latest awards complete a hat trick of awards we have received in 2021 from Celent, after winning the XCelent Technology Award for 2021 Policy Administration Systems for the EMEA Property Casualty sector earlier this year. For Duck Creek customers and prospects, this is a ringing endorsement that an investment in our systems is an investment in truly evergreen technology that will deliver from day one.”
Access the full Celent report: https://www.celent.com/insights/427417933
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