The Spar grocery chain has suffered a cyber attack, which has hit its till software system. According to trade press reports Spar shops cannot accept card payments at some stores. The attack happened yesterday.
It highlights the need every retail business has for cyber insurance and support from brokers or insurance brands who can offer advice on data security, staff training or passwords and email ID protection for example. So many attacks happen due to rogue emails, according to experts from BAE Systems, who have written many a useful blog post here at IE mag.
More here on cyber security.
We contacted Spar UK yesterday and they offered this official statement;
“James Hall & Company are currently aware of an online attack on its IT system. This has not affected all SPAR stores across the North of England, but a number have been impacted over the past 48 hours and we are working to resolve this situation as quickly as possible. It is currently impacting stores’ ability to process card payments meaning that a number of SPAR stores are currently closed to shoppers or only taking cash payments. We apologise for the inconvenience this is causing our customers and we are working as quickly as possible to resolve the situation.”