Newgen Software, a global provider of low code digital transformation platform, is pleased to be a Kiosk sponsor of Formation ’23, the global user conference of Duck Creek Technologies, the intelligent solutions provider defining the future of property and casualty (P&C) and general insurance. The marquee customer event will be held from May 8-10, 2023, in Orlando, Florida.
Formation ’23 plans to unite a community of over 900 insurance and technology leaders to accelerate the evolution of the Duck Creek ecosystem together to serve our customers better.
Newgen Software will soon integrate its industry-recognized Contextual Content Services (ECM) and Omnichannel Customer Engagement (CCM) platforms with Duck Creek’s policy and claims solutions. This integration will enable users to view, access, and work on all policy and claims-related content via a single interface within their Duck Creek application. Leveraging the ECM capabilities, insurers can manage enterprise-wide content and uncover hidden insights, thus driving contextual engagements. Furthermore, the robust built-in CCM capabilities enable insurers to deliver personalized communications through customers’ preferred channels.
Attendees can meet Team Newgen at Booth 143 to gain detailed insights into Newgen’s ECM & CCM platforms, claims workbench, and a wide range of other offerings for insurance organizations.
“We believe our innovative solutions are changing the game in the content services space and revolutionizing the way businesses manage content. To us, the recent recognition by Forrester as a Leader in The Forrester Wave™: Content Platforms, Q1 2023, validates our efforts in providing the best-in-class ECM platform to customers.
We are truly excited for Formation ’23 and look forward to meeting Duck Creek’s existing and prospective customers who are looking to solve their enterprise content and customer communication needs. By combining the strengths of our ECM and CCM platforms with Duck Creek’s Policy and Claims applications, we aim to deliver a seamless user experience. We look forward to sharing how insurers can use our ECM & CCM platform and claims workbench to simplify their content-centric processes & communications and achieve their digital transformation goals.” said Rajvinder Singh Kohli, SVP, Sales, Newgen Software.
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