Opinion

Insurance Technology Has Entered Its Advice Economy

This piece is by Liselotte Munk, CEO, Fadata. For much of my career in insurance technology, the conversation has centred around capability. Can a platform support new products, automate processes, improve customer experiences? Can it […]

Opinion

Thoughts From M-Files on AI Investment ROI: Insurers Need to Focus

Some thoughts here from M-Files on the problems that AI is being used to solve, plus the potential ROI on serious long term investment and transformation; Insurance organisations are investing heavily in artificial intelligence, with […]

Opinion

Regional: Scotland’s Business Sector is Driven by AI Ambition

Some insights here from Lindsay Ratcliffe at CreateFuture; Today’s Bank of Scotland Business Barometer paints an interesting picture of Scotland’s relationship with AI. More than half (54%) of Scottish businesses plan to increase investment in […]

Opinion

Hyperpersonalisation is The Next Competitive Battleground for Insurers

This piece is by Greg Hanson, VP and Head of EMEA North at Informatica from Salesforce Insurers are moving fast beyond one-size-fits-all products. AI now shapes decisions across underwriting, pricing, claims and customer engagement, and […]

Opinion

How Gadget Insurers Can Welcome Gen Z Without Welcoming Fraud

This article is by Manjit Rana, Executive VP, Insurance at Clearspeed The UK is already Western Europe’s largest mobile insurance market. With 95% smartphone penetration and top-end phones now costing over £1,200, demand for policies […]

Opinion

Key Person Insurance in a Recession: Why Economic Uncertainty Makes It More Important, Not Less

Running a business right now isn’t easy. Costs are rising, margins are tightening, and many SMEs are feeling the pressure. It’s natural to start reviewing expenses and ask, “What can we cut?” Key person insurance […]