News

2025 Future Digital Awards for Fintech and Payments, Entries Invited

Are you innovating in insurance payments? Get your entry in – it’s free. Juniper Research is pleased to announce that entries are now open for the Future Digital Awards for Fintech & Payments 2025. Nick Maynard, Head […]

Opinion

Solving the Underwriting Talent Squeeze with Smarter Support Models

This piece is by Shayne Caple, Head of Underwriting Services, Pro Global Underwriting has never stood still. It’s a discipline constantly shaped by shifting market dynamics. But today, that evolution is being tested from a […]

Global insurance trends

SureGo Opens New Office in Malaysia

The latest expansion news from SureGo; SureGo Administrative Services (SureGo), a sister company of Trawick International and third-party administrator for international and special risk insurance, today announced the official incorporation of its newest operational center […]

News

Deals: Smart Communications Buys Joisto

The latest deal from Smart Communications for you; Smart Communications, the leading cloud-based platform for enterprise customer communications, announces it has acquired Joisto, a cloud data archive company. As a result, customers will now have […]

Opinion

Underwriters Know Best – Pricing Software Should Support, Not Dictate

This piece is by Adrian Coupland, Head of Insurance for Europe, Earnix The forecast for underwriting profitability in 2025 is strong. Analysis from the Insurance Information Institute (Triple-I) suggests that underwriting margins, which improved in […]

InsureTech

Glia Virtual Assistant Launched; New AI Solution For Contact Centers

Some news from the USA for you; Glia, the leader in customer interaction technology, has announced Glia Virtual Assistant (GVA) Learning 360, a first-of-its-kind AI solution that learns how a contact center’s best agents would respond […]

InsureTech

Dataiku Are Growing Fast, Over 700 Customers Worldwide

The latest from Dataiku, who are growing fast;  Dataiku, the Universal AI Platform, today announced a major milestone in its growth journey, surpassing $300 million in annual recurring revenue (ARR). This achievement highlights significant growth […]

News

Claims Processing Outsourcing South Africa: Cynergy BPO – How Advanced Tech is Enhancing CX, Operating Efficiencies, and Compliance

In an era where efficiency and customer satisfaction are paramount, claims processing has become a focal point for insurance companies seeking to differentiate themselves. More insurers are outsourcing claims processing to specialized providers, with South […]