InsureTech

NN Hellas is Working With DGTAL On Document Processing

The latest from the NN Group; NN Hellas, member of the NN Group with strong presence in 11 countries in Europe and Japan, will explore possibilities of cooperating with DGTAL by testing AI-powered application GRABBER […]

News

Automation Yes, But There’s Still a Place For the Human Touch

Automated systems can really help insurance brands, but are companies making the best use of the latest data-crunching technologies? A recent poll conducted among technology teams at insurance firms and MGAs by RDT highlights that […]

News

Markerstudy and Atlanta Merger Deal Gets Green Light

The official announcement from Markerstudy as the merger with Atlanta gets the green light from the CMA. Interesting move, with lots of potential synergies on Motor and Home offering savings in time and money. Shared […]

Opinion

The CX Problem in Insurance: How Leaders Can Change The Narrative

In this piece, Eileen Potter, VP of Marketing at Smart Communications, looks at how insurance brands can meet customer expectations, and more. The bar for customer experience (CX) has been raised. As more players up […]

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News

Unleashing Economic Potential: The Soaring Growth of Cross-Border Payments in Africa

 This article is by Arthi Narayanan, (below) Lead Payments Consultant at Synthesis. It looks at the rapidly changing face of payments tech in Africa and how the roll-out of faster international payments could help insurance […]

News

Claims Processing Outsourcing Philippines: Cynergy BPO on Technology, Customer Experience, and Compliance

In the complex realm of global insurance and healthcare, the efficiency and reliability of claims processing are paramount, acting as the cornerstone for customer satisfaction, operational excellence, and stringent regulatory compliance. Amidst this critical landscape, […]