Opinion

Focus on Customer Service and Automation During Cost of Living Crisis

This Opinion piece is by Manoj Pant, Senior Director and EMEA Insurance Industry Principal at Pegasystems. It looks at why automation and customer service are core considerations for insurers in a cost of living crisis. […]

InsureTech

BIBA 23: Noetica Will Showcase New Industry Products

A British company, developing software products for the global contact centre market, will be attending The BIBA Conference 2023. The company will showcase why for more than 20-years, UK insurance companies have relied upon its award-winning […]

InsureTech

AI Can Speed Up The Claims Process, Says DGTAL

Insurance is a document-heavy industry that so far must rely on the ‘human interface’ to understand, assess, and use the information available. Only 2% of this information is currently available in systems. The latest developments […]

Opinion

How to Transform Claims Into a Strategic Asset

This latest piece is by Rory Yates, SVP of Strategy at EIS. As EIS’ SVP of Corporate Strategy, Rory helps insurers achieve their transformation goals and evolve toward ecosystem-based futures via insurance core systems transformation, […]

Global insurance trends

Aioi Nissay Dowa Supporting Mind Foundry

Aioi Nissay Dowa Insurance Europe (AND-E) and its parent, the global insurance brand Aioi Nissay Dowa Insurance (ANDI) have made a significant investment in Mind Foundry with whom they have joined forces to launch a new joint venture research […]

Technology

Cyber Underwriting? Corvus Has a Platform For That

Corvus Insurance  has announced its all-in-one cyber underwriting platform that arms underwriters with predictive data-driven insights. With the help of Corvus Risk Navigator, underwriters are able to provide superior risk selection, accelerated decision-making, and IT […]

InsureTech

SLK Software and CNA Team Up on AI Automation

SLK Software, a global technology services firm, and V-Labs, an AI company, aligned with  CNA Insurance, a leading U.S.-based insurance provider, will deploy an enterprise-wide AI-led intelligent automation solution to accelerate and transform CNA’s intake automation for […]