Some feedback after the FCA Chief has a chat with Fairer Finance. Whilst the FCA might not favour new regulations, the current government might have different ideas. Here’s the word; In a wide-ranging and notably […]
OK, AI doesn’t have to make all the insurance sector decisions, let’s get that straight from the start. But next year will surely see more automated pricing, renewals, reinsurance and claims processing. It has to […]
These insights are from Alexander Grafetsberger, Chief Business Officer, Luware. The oversight agenda for UK insurers has never been more intense than it is in 2025. The Prudential Regulation Authority (PRA) has made clear that […]
Some news from eGain, which is interesting if you run an insurance brand contact centre; eGain (NASDAQ: EGAN), the AI knowledge platform for service, announced major product enhancements at its Solve 24 conference in Chicago. By 2025, […]
Latest trading update from Polaris; The industry owned organisation Polaris today reports insurance premiums placed through its flagship digital trading platform imarket increased by 21% to £394 million in 2023, as it invested in upgrades […]
This piece is by Rory Yates, Global Strategic Lead at insurance platform provider, EIS, and it looks at the idea of regulating AI usage across the insurance sector. One way to do that would be […]
Some news from the US market; Glia, the leading provider of Digital Customer Service (DCS), has teamed up with Finastra, a global provider of financial software applications and marketplaces, to help financial institutions to improve the digital customer experience. Via […]
The insurance sector is pouring huge resources into AI and technology to improve customer and broker service. But what about when insurers’ employees need IT support themselves, to help them do their jobs, make sure […]
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