This Opinion piece is by David Sexton, VP & Head of Insurance Practice, UK and Ireland, Cognizant, and it looks at why AI is necessary within insurance, and how artificial intelligence will fundamentally change our […]
In this article, Dr. Gege Gatt CEO at EBO.ai argues that virtual assistants and Artificial Intelligence can free up humans to work smarter, not harder. Freeing up staff from resolving those mundane admin tasks can […]
The majority of businesses (70%) across the UK acknowledge that failing to get on-board with artificial intelligence (AI) now will cost their organisation for the next decade. In fact, just 17% of UK businesses have […]
The First Notification of Loss market is changing fast, as technology offers companies the chance to deliver a quicker, and more bespoke service to the customer. Insurance Edge caught up with Lyndon Willshire, Head of […]
In this latest Opinion piece, Grant Fraser, CEO at Digitonic takes a look at how conversational marketing can really make a deep impact in the insurance sector. Rapid digital advancements in the ways which businesses […]
As digital technology evolves and changes, the fourth industrial revolution is going to make a great many of us redundant. But in some ways, that’s a good thing; tedious jobs like reciting the same script […]
The UK lags behind international markets including Germany, Singapore and UAE in making it easy for customers to interact with large organisations. Nearly three-quarters (73%) of UK consumers have expressed frustration at how difficult it is, […]
Artificial Intelligence is estimated to eradicate a great many jobs in the future, but is it so different from previous developments in IT or technology in general? Remember when the Cloud didn’t exist, offices had […]
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