Opinion

Game On: Boosting Engagement & Unlocking First-Party Data for Lasting Loyalty

This piece is by Sam Jayes, Head of Client Services, Sagacity For most insurers, customer engagement is an uphill battle. Policyholders typically interact with their provider just once a year – at renewal – when […]

Opinion

Concirrus on AI in Insurance: Accuracy, Admin & Speed All Matter

Some thoughts from Concirrus on AI across the insurance chain; The UK government is betting big on AI. Prime Minister Sir Keir Starmer has pledged to replace civil servants with artificial intelligence, calling the state […]

Insurance claims

Industry Insights Teams Up With Solace Loss Adjusting

The latest update from Industry Insights, who are pleased to announce a new Partnership with Solace Loss Adjusting to bolster the Connected Solutions supply chain proposition for insurer, fleet and manufacturer clients. Here are the […]

Opinion

Driving Change: AI’s Role in Revolutionising the Insurance Industry

This article is by Pal Megyes, Client Solutions Director at GFT. The insurance industry is undergoing a transformative shift, with artificial intelligence leading the charge. As we move further into 2025, AI-driven underwriting, customer-centric digital […]

ABI reaction to new Ogden rate
Legal

Time to Reform The Injury Portal, Says ACSO

Here’s the latest from ACSO, as the OIC marks its fourth birthday, with a poor ratio of claims submitted vs cases resolved. The Association of Consumer Support Organisations (ACSO), which represents consumers in the civil […]

Global insurance trends

US Market: SageSure Closes on $520m Cat Bond Deal

The latest from SageSure in the USA; SageSure, one of the largest managing general underwriters focused on catastrophe-exposed markets, and SureChoice Underwriters Reciprocal Exchange (“SURE”), a policyholder-owned reciprocal exchange, today announced the close of the […]

Opinion

The Importance of Clued-Up Capacity in the Embedded Insurance Revolution

This piece is by Simon Ball, CEO, Quotall Providing insurance at point of sale is not a fundamental shift in how insurance is offered previously let me make that clear from the outset. Providing consumers […]