This article is by Robert Kraal, Co-Founder at Silverflow For an industry whose entire value proposition begins with a premium and ends with a claim payment, insurance has spent a remarkable amount of time treating payments […]
The latest report published by Willis; AI is rapidly reshaping how risk is understood, priced and managed, but the rate of adoption is outpacing existing AI governance frameworks. New research from the latest Risk and Resilience review by […]
Almost every insurer now has an AI strategy. Many have multiple pilots underway across claims handling, fraud detection, underwriting support, customer service, and reports automation. Boards are asking where AI can reduce costs. Regulators are […]
This article is by Peer Jelendorf, CEO of Smart Money People The claims experience has typically been considered the defining moment in a customer relationship. It is where promises are tested, emotions are heightened and processes […]
This article is by Warren Carley, Principal, Connected Vehicles-Telematics, Europe, at LexisNexis Risk Solutions For years, usage-based insurance (UBI) has been one of the most promising innovations in motor insurance. Despite this potential, adoption has […]
This piece is by Sara Perez, Executive Vice President, EIS Pet insurance has a rare opportunity to build on improving customer trust with insurers. After several difficult years for the wider insurance market, confidence appears […]
This article is by Justin Goff, Director of Technical Delivery, Hylaine With nearly two decades of experience spanning data architecture, data engineering, data science, advanced analytics and AI-driven solutions, Justin delivers scalable, real-world outcomes—helping clients […]
This article is by Martyn Mathews, Managing Director, SSP UK & Ireland The UK insurance market is changing rapidly. Brokers are dealing with shifting capacity, increasing regulatory expectations and a wave of new technologies reshaping […]
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