InsureTech

Cyber News: Intelligence Network Aims to Combat Online Fraud & Hacking

The Intelligence Network, a coalition of 1,500 global members from academia and industry, has unveiled its vision to tackle the growing issue of cyber fraud. The vision follows an intensive six month research programme, collating […]

Insurance & Reinsurance

Consumer Intelligence Survey Highlights Trust Levels Within Insurance Sector

Trust in motor and home insurers has slipped slightly, unique customer research from award-winning data analytics company Consumer Intelligence shows. Its study reaching nearly 50,000 home and motor insurance customers has identified the top 10 […]

Opinion

Opinion: Chatbots Are The New Victorian Steam Engine of Customer Service

As digital technology evolves and changes, the fourth industrial revolution is going to make a great many of us redundant. But in some ways, that’s a good thing; tedious jobs like reciting the same script […]

motorcycle insurance

Born Again Bikers Pay Higher Insurance, As Accident Rates Rise

Born again bikers are paying the price with insurance premiums for newly-qualified older riders more than two-and-a-half times the average, new analysis from award-winning data analytics company Consumer Intelligence shows. Its data shows over-40s bikers […]

Insurance Brokers

Echo Managed Services to Conduct Mystery Shopper Survey of Insurers

Consumer Intelligence has enlisted the expertise of Bristol-based specialist outsourcer Echo Managed Services to handle its outbound mystery shopper call service. The data analytics and insight company, which works on behalf of insurance and finance providers, approached […]

Business

InsureTheBox Launches Insurance Intelligence Apprenticeship

Global pioneer of telematics-based car insurance, insurethebox, has recently committed to a large scale apprenticeship programme aimed at developing the intelligence and analytical skills of key personnel working across a wide range of departments and […]

Household Insurance

Survey Says Millennials Want Tech Portals, Plus the Human Touch

Those millennials want it all, according to a new survey by Auger, an independent specialist working with the insurance industry on flood and water mains claims. The demand from 18-34 year-olds is for an array […]