Onguard, the FinTech company that offers a platform which streamlines the entire order-to-cash process, and risk and insurance advisor Aon, are taking their current collaboration to the next level. Onguard is beginning a refinement of its […]
Martin Linstrom, MD at IPsoft is today’s guest columnist, with a viewpoint on how Artificial Intelligence can improve comms between customer and insurer, or broker. The future is virtual. If your company handles insurance-related customer […]
Liberty Specialty Markets (LSM), part of Liberty Mutual Insurance Group, today announces that it has developed its existing Political Violence coverage to include a range of news risks, offering much more expansive cover under one […]
Accident Exchange has won the ‘Outstanding Customer Journey’ award at the UK Customer Service Excellence Awards 2018. The award is another sign that Accident Exchange has continued to make progress after its change of ownership in […]
In this Opinion piece, Vijaykumar Mahendrakar, (pictured) Vice President, Insurance Solutions, UK & EMEA at Mphasis, takes a look at how our digital economy is transforming the broker business. Online competition is driving down commissions […]
Thirteen organisations from a variety of UK industries have been unveiled as the country’s best for customer service at the 2018 UK Customer Satisfaction Awards ceremony, held at the Hilton on Park Lane, on Tuesday […]
New figures from the FCA show that reported data hacking attacks against financial services companies have quadrupled in the last year. The new statistics, contained in a freedom of information response to audit, tax and […]
It’s the awards season once more across the UK insurance sector and Geoffrey Insurance has been named as the Overall Digital Leadership Award winner for its work using the EngageOne Video personalised and interactive video […]
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