In a recent announcement from the government, the continued focus on achieving a zero-emission future has been accelerated. New green number plates are set to be rolled out in autumn to encourage drivers to […]
Carrot, the young driver telematics broker, has taken another step towards its ambition of becoming a wholly digital broker after signing a deal with SmarTek21 to roll out its SmartBotHub chatbot and ensure 100% of […]
Contact centre homeworking company Sensée has created a Strategic Framework Guide to help organisations optimise their contact centre homeworking operations post-lockdown. This framework is set to be a key part of the businesses expansion into […]
New research has revealed the changing face of customer enquiries throughout the COVID-19 pandemic, with video-conferencing issues having emerged as the most common complaint. These findings have been revealed following a snap poll by EvaluAgent, a leading […]
Noetica – A British company, developing software products for the global contact centre market, today announced that it is working with Contact Solutions Limited, to enable agents to work from home during the COVID-19 pandemic. The Swindon-based Insurance […]
New research from data insight specialist Consumer Intelligence reveals people are more likely to have heard from fast food companies and their gym than their insurance company. Banks were almost twice as likely to have […]
Coronavirus has changed everything. Fewer insurance conferences and shows, home-working as the default setting for many companies and much more use of technology to understand risk, develop new products, sell cover, update customer details and […]
Reacting to proposals to introduce E10 petrol in the UK, a new blend of fuel which contains up to 10% bioethanol content, RAC fuel spokesman Simon Williams said: “Everybody agrees that steps must be taken to reduce emissions from […]
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