A leading Suffolk-based insurance broker is celebrating being recognised for providing a trusted service. PolicyBee, based at Brightwell Barns in Ipswich, has been awarded Feefo’s Gold Trusted Service Award for the fifth year in a row.
The awards, which have been running since 2014, celebrate businesses that have received at least 50 reviews of a rating of at least 4.5 over the past year. The broker received 370 reviews with an average rating of 4.8 between 1st January and 31st December 2018.
Dominique Fell-Clark, head of marketing at PolicyBee, said: “We are thrilled to have been awarded a Feefo Gold Trusted Award for the fifth year in a row. Our customers are our priority and to know that we are providing them with a service that they were happy to rate, is fantastic.
“Our aim has always been to offer a service that is painless, friendly, easy to understand and efficient, and the customer feedback on Feefo enables us to finetune our service provision to make sure we are doing just that.
“In fact, we welcome constructive criticism as we see it as opportunity to learn and improve.”
Currently PolicyBee is rated as 4.8 out of five from a total of 2,720 reviews. PolicyBee is an independent, digital insurance specialist. Founded in 2011 its aim is to make business and charity insurance painless.