Opinion

Why it’s Time to Digitally Transform the Insurance Contact Centre

In this article, Isaac Richardson, sector specialist, Insurance at IPI, takes a look at how the modern contact centre can help insurance brands deliver a better customer experience. Customer service in the insurance sector must […]

Global insurance trends

YuLife Are Meeting Challenges and Planting Trees in Japan

The word from YuLife who have been building a stronger partnership with Dai-ichi Life; Team members from YuLife, the tech-driven insurance company on a mission to inspire life, this week participated in the first FT Nikkei […]

Global insurance trends

GRI Sustainable Development Reporting Site Gets Updated

The latest from the GRI for you, as reporting on ESG, climate and Net Zero targets etc becomes more streamlined across various countries and economic regions; An updated online database, Business reporting on the SDGs: […]

News

Multi-Agency Operation Targets Uninsured Drivers on M62

The latest from the MIB who have been taking action alongside various Police forces to target some of the many uninsured drivers using Britain’s motorways. The MIB (Motor Insurers’ Bureau) initiative, working alongside officers from […]

Emerging Risk

Why Skrill is Popular with iGaming Users

Skrill is one of the world’s most secure, reliable, user-friendly, and convenient online payment solutions, offering a range of digital financial services. I’ve used Skrill countless times to purchase items and services on many of […]