A survey conducted among more than 1,000 UK households reveals that 40% of people would be prepared to pay more for their insurance policy if purchasing it over the phone was as quick and easy […]
MAPFRE’s insur_space fast-track-to-market program aims to jointly develop innovative solutions with InsurTechs in less than 6-months with full access to MAPFRE worldwide Program. This amazing partnership opportunity for start-ups has special focus on products designed […]
Carrot, the young driver telematics broker, has taken another step towards its ambition of becoming a wholly digital broker after signing a deal with SmarTek21 to roll out its SmartBotHub chatbot and ensure 100% of […]
Contact centre homeworking company Sensée has created a Strategic Framework Guide to help organisations optimise their contact centre homeworking operations post-lockdown. This framework is set to be a key part of the businesses expansion into […]
Latest Opinion piece for you, looking at Business Continuity vs. Uncertainty: Why Modern IT Makes the Difference, authored by Kyle McNabb, SVP of Product Marketing, ASG Technologies; Today’s decision-makers are tasked with ensuring operations and […]
New research has revealed the changing face of customer enquiries throughout the COVID-19 pandemic, with video-conferencing issues having emerged as the most common complaint. These findings have been revealed following a snap poll by EvaluAgent, a leading […]
At General & Medical Healthcare we recognise that now, more than ever before, people are looking for support and peace of mind, particularly when it comes to the health and wellbeing of their families. This […]
Noetica – A British company, developing software products for the global contact centre market, today announced that it is working with Contact Solutions Limited, to enable agents to work from home during the COVID-19 pandemic. The Swindon-based Insurance […]
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