Insurance Regulation

Compliance; How SaaS Can Help Speed Complaints Process, Boost Staff Morale

The Hastings Group, founded in 1996, is one of the UK’s leading general insurance providers, with over 2.7 million live customer policies and employing over 3500 employees across three UK offices in Bexhill-on-Sea, Leicester and […]

Opinion

Opinion: Can New Technology Beat The Lloyd’s Old School Network?

Ben Potts from Novidea takes a look at the rise of automated data and its impact on the insurance sector. Can tech out-think the traditional expertise offered by a Lloyd’s broker? The top four investment […]

Insurance Brokers

How Can Brokers & Insurers Manage Data Smarter, and Stay Compliant?

Insurance broker Simply Business supports 600,000 customers across the UK, giving smaller organisations and sole traders quick and cost-effective access to tailored policies from top providers. A subsidiary of US insurance provider The Travelers Companies […]

InsureTech

Insurtech: BAE Systems Pilot Scheme Creates Benefits for Insurers

Data Scientists at Britain’s largest defence, aerospace and security company, BAE Systems, have revealed details of a technology pilot aimed at supporting child protection agencies. The initial project, run in partnership with Gloucestershire Constabulary Police […]

Opinion

Opinion: Insurance Sector Needs to Raise Its Complaints Game

This latest piece looks at the problem of how insurers and brokers handle complaints. Not only has social media given customers a new and very public channel of communication, but everyone needs to use tech […]

Insurance claims

Bike Devil Teams Up with MSL on Claims Handling

Bike Devil has awarded its specialist motorcycle claims service to MSL with immediate effect. MSL offers claims handling services and legal expenses insurance to MGAs, insurers, brokers & self-insured companies and recently celebrated 35 years […]

News

Partnerships: Splice Teams Up With Lighthouse Property on Seamless Admin

Insurance is one of those services that seems utterly boring, until you need it. Then you really do want all channels of communication to work quickly and accurately. You see, handling claims is the point […]

Insurance claims

Claims News: Roadmap Needed for Electric Vehicle Repair & Servicing

Steve Nash, Chief Executive of the Institute of the Motor Industry (IMI) hosted a session at Automechanika, setting out a roadmap for the automotive aftermarket sector to be ready for the electric revolution. Much focus […]