New report calls for more action on the industry helping vulnerable customers; A new Chartered Insurance Institute (CII) roundtable report calls for a ‘coalition of the willing’ to move beyond identifying characteristics of vulnerability, and […]
Some reaction to the latest update from the FCA on customers identifying themselves as being vulnerable, from Jonathan Barrett, CEO of Duty of Care Assessment firm, Comentis, who comments: “We are disappointed to see that […]
There are lessons in the below release for insurance brands, especially those in the Motor, Commercial and Health sectors, where extra financial stress at a time of life-changing events, plus rapidly rising premiums in general, […]
The word from Hiscox; Global specialist insurer Hiscox has announced the launch of a new Personnel Security Plus product. Designed to complement an existing Hiscox Kidnap and Ransom insurance policy, Personnel Security Plus provides businesses […]
Latest from Davies Group, who are stepping up support for vulnerable consumers in the UK insurance and financial services market. A recent conference organised by Davies highlighted some of the issues being addressed. Here’s the […]
Motor and home insurance customers are more likely to get the same or better prices at renewal, says Consumer Intelligence. The organisation analysed data from more than 25,000 home insurance and 25,000 motor insurance customers […]
MorganAsh, a leading support services provider to the financial sector, has launched a ground-breaking, consumer vulnerability assessment tool. By providing an objective ‘resilience rating’ similar to a credit score the new tool makes evaluating consumer […]
If you’re in the claims sector, especially PI claims, then this is worth a read. The Internet of Things promises all kinds of data via wearable devices, which could help insurance brands track claimant rehab […]
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