The latest partnership news from HDI Global and mea for you;
HDI Global (HDI), a leading Corporate & Specialty insurer and part of the Germany based Talanx Group, and mea Platform (mea), the AI-native insurance technology company, today announced a strategic partnership to deploy mea’s AI across HDI’s global underwriting and claims operations. The engagement will standardise how HDI ingests and classifies inbound data at scale, from broker submissions to mid-term amendments to first notice of loss and supporting claims documentation.
Operating in more than 200 countries and territories, serving industrial, corporate and specialty clients across every major economy, HDI Global processes large volumes of structured and unstructured inputs every day. Applying mea’s AI at the front end of both underwriting and claims is designed to help HDI’s teams take faster, better-informed decisions by improving data quality.
The HDI deployment takes advantage of mea’s proprietary insurance domain language model and Insurance Industry Knowledge Graph to provide domain context and to support interpretation, extraction and routing of submission and claims data. In line with HDI Global’s position as ‘Human Driven – AI Powered’, mea’s solutions will free up HDI experts from data driven, repetitive tasks, allowing them to focus on higher value activities closer to clients and broker partners. Final underwriting and claims decisions always remain with HDI’s experts.
“At HDI Global, the use of AI is part of our broader digitalisation and innovation strategy, with a clear focus on improving client service and supporting our employees. Partnering with the experts at mea will help us strengthen our global input management, including how we ingest and classify submission and claims information, enabling our teams to spend more time on risk assessment, advice and service,” said Jens Hillmer, Global Head of Business Operations and Transformation at HDI Global. “By combining mea’s insurance-specific AI capabilities with HDI Global’s technical expertise, we are creating greater focus, clarity and capacity where it matters most: assessing risk, supporting our broker partners and delivering reliable service to our clients.”
mea’s AI products are purpose-built for insurance and pre-trained on the language and specificity of underwriting and claims operations. The platform delivers accuracy, scale, and speed out-of-the-box, with rapid, non-invasive deployment that is designed to work alongside existing systems. For HDI, this enables a consistent input management layer that can be implemented and scaled globally in close alignment withlocal operating models and carrier platforms.
“HDI Global is one of the most respected Corporate & Specialty insurers in the world, operating at a scale and level of complexity that only a handful of organisations can match,” said Max Richter, EMEA CEO of mea. “By standardising intelligent input management across underwriting and claims globally, HDI is positioning itself to unlock meaningful gains in productivity, data quality, and client responsiveness. We are proud to partner with their team as they continue to advance their global operating model to the benefit of their partners.”
mea has active client deployments across a number of international markets, supporting the processing of more than $400 billion in gross written premium through its platform.
Be the first to comment