News

AA Report Highlights How Reluctant UK Drivers Still Sceptical on EVs

Mainstream electric and alternatively fuelled vehicle adoption will only be achieved if businesses are given financial confidence and policy support to invest in new technologies, rather than relying on consumers to lead the way. The […]

Insurance & Reinsurance

Legal Update: ACSO Makes Key Hires to Advisory Committee

The Association of Consumer Support Organisations (ACSO), the trade body which represents the interests of consumers in the civil justice system and the organisations who support those consumers, has appointed two heavy hitters from the […]

insurance marketing

Survey Finds Free Excess is a Powerful Sweetener for Consumers

Free excess insurance is a potential winner in the giveaways battle among price comparison websites but delivering the best price and cover is still vital, new research from insurance data analytics expert Consumer Intelligence shows. […]

insurance marketing

Survey Finds Insurers Are Rated Below Average for Customer Service

Insurers are the least trusted companies in the UK and are unable to answer over half of routine questions successfully, according to research commissioned by digital customer experience technology provider, Eptica. The 2019 Eptica Insurance Digital CX […]

Insurance claims

US Market: Generali Launches Speciality Warranty Division

Generali US Branch, the US arm of Generali Group, a leading insurance and financial services group with more than €500 billion in assets today announced the launch of their new Specialty Insurance Division which will […]

ABI reaction to new Ogden rate
Insurance claims

Claims: ACSO Welcomes New Corporate Members

The Association of Consumer Support Organisations (ACSO) has announced six new members. Executive director Matthew Maxwell Scott said the trade association, which represents the interests of consumers in the civil justice system and those organisations […]

InsureTech

Fintech, Insurtech or Traditional Bank -What Consumers Value is Trust

The clear majority of fintech customers would be happy to use a traditional bank (66%) or insurer (61%) that offered similar propositions and pricing as neobank and insurtech rivals. This is according to a European survey […]

News

Average Van Insurance is £1171pa – Set to Rise After Ogden Rate Changes

Van insurance premiums have risen 8.3% over the last 12 months, but van drivers across the UK may see further increases in the coming months as a result of this month’s government reset of the […]