Insurance customers across the UK have recognised 25 brands as the highest rated providers of insurance in this year’s Consumer Intelligence Awards. Every year, data analytics company Consumer Intelligence uses its Insurance Behaviour Tracker – […]
This latest analysis of 2020 and beyond comes from Forrester Research, who have a huge Customer Experience show lined up for June 2020 in YC btw; In 2020, insurers will aim to have a stronger […]
Yes, we still might Brexit the EU, as far as the automatic acceptance of new directives and regulations are concerned. But for insurers and MGAs it seems likely that broad alignment on marketing and consumer […]
British consumers are feeling positive about connected technology, according to research from Assurant, Inc., a leading global provider of housing and lifestyle solutions that support, protect and connect major consumer purchases. Assurant’s “The Connected Now” study, a […]
One of the great extra features any broker or insurer can sell with a motor policy is breakdown and recovery. But are we doing a poor job of telling customers exactly what will happen when […]
Mainstream electric and alternatively fuelled vehicle adoption will only be achieved if businesses are given financial confidence and policy support to invest in new technologies, rather than relying on consumers to lead the way. The […]
The Association of Consumer Support Organisations (ACSO), the trade body which represents the interests of consumers in the civil justice system and the organisations who support those consumers, has appointed two heavy hitters from the […]
Free excess insurance is a potential winner in the giveaways battle among price comparison websites but delivering the best price and cover is still vital, new research from insurance data analytics expert Consumer Intelligence shows. […]
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