Jonathan Sharp from Britannic Technologies, takes a look at the importance of the customer experience when it comes to marketing insurance. The switch to online transactions and the rise of social media has transformed the […]
More insurance companies are switching to digital photos as the primary means of assessing damage, and establishing a certain level of evidence as regards blame, following an accident. Some do this via telematics, with the […]
The rise of devices like smart fridges, TVs, cheap tablets, web-enabled security cameras, plus personal assistant gadgets like Amazon Echo and Google Home is bringing the Internet of Things to many homes across the UK. […]
Here’s a news round-up of investment fund and insurer activity in the InsurTech sector, including a very handy plug-n-play Telematics gadget from Bosch electronics; MetLife US insurer Metlife announced it is launching two Insurtech investment […]
It’s the awards season once more across the UK insurance sector and Geoffrey Insurance has been named as the Overall Digital Leadership Award winner for its work using the EngageOne Video personalised and interactive video […]
Heather Smith, Digital Director at LV Insurance, recently posted her thoughts about digital transformation and its impact on customer satisfaction. As more people use phone apps and social media as their first point of contact […]
DXC Technology (NYSE: DXC), the world’s leading independent, end-to-end IT services company, today announced that it has entered into a new five-year agreement with the London insurance market customers facilitated through their associations, the Lloyd’s Market Association (LMA) and the […]
With seven out of ten of Europe’s largest carriers appointing new CEOs in the last 18 months, a new breed of leadership are laying the foundations for innovation, says the report from PAC and BAE Systems […]
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