It could insurers next as regards bereavement and Power of Attorney cases, but for now it’s banks and building societies, who have exhibited some “computer says no” behaviour in the past when relatives try to […]
Some comment and analysis from Kova for you; Kate Albert, CEO of PI specialist insurer, Kova Professions, has issued the following comment on the current Supreme Court case on motor finance. “The Supreme Court is […]
Three years after the FCA attempted to level the playing field between new quotes and renewals, Sarah Vaughan, Director, of Angelica Solutions, looks at the unintended consequences; Three years on from the introduction of the […]
This piece is by Erez Barak, CTO at Earnix The role of Artificial Intelligence (AI) in the UK insurance sector has sparked widespread debate, particularly with the recent concerns raised by the Financial Conduct Authority […]
It’s a joint approach by three of the industry’s big associations on the new guidance from the FCA on non-financial misconduct; Following the publication of the Financial Conduct Authority (FCA)’s 2024 report on non-financial misconduct […]
Samuel Riordan, Executive Director of banking & payments at consultancy Capco, comments on the FCA’s intentions to launch a Motor Finance redress scheme; “It is odds on that the FCA will shortly launch a consultation […]
Some comments on the recent Financial Conduct Authority (FCA) review of firms’ treatment of customers in vulnerable circumstances. It shows that just 4 in 10 customers experiencing vulnerabilities say they have disclosed their needs to their financial […]
Some reaction to the latest update from the FCA on customers identifying themselves as being vulnerable, from Jonathan Barrett, CEO of Duty of Care Assessment firm, Comentis, who comments: “We are disappointed to see that […]
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